Windows 10: Updates made it impossible for my child to play Minecraft on her account.

Discus and support Updates made it impossible for my child to play Minecraft on her account. in Microsoft Windows 10 Store to solve the problem; After the recent windows updates that put all the new Xbox companion apps and such on our PC's, my child is no longer able to play Minecraft using her... Discussion in 'Microsoft Windows 10 Store' started by SicomSix, Jun 19, 2019.

  1. SicomSix Win User

    Updates made it impossible for my child to play Minecraft on her account.


    After the recent windows updates that put all the new Xbox companion apps and such on our PC's, my child is no longer able to play Minecraft using her Windows account. It tells her, "Minecraft is currently not available on your account." The game was purchased on my account, but she's been playing it on her account for a long time, a couple of years. How do I fix this?​

    :)
     
    SicomSix, Jun 19, 2019
    #1
  2. SicomSix Win User

    Updates made it impossible for my child to play Minecraft on her account.

    After the recent windows updates that put all the new Xbox companion apps and such on our PC's, my child is no longer able to play Minecraft using her Windows account. It tells her, "Minecraft is currently not available on your
    account." The game was purchased on my account, but she's been playing it on her account for a long time, a couple of years. How do I fix this?
     
    SicomSix, Jun 27, 2019
    #2
  3. Jan123 Win User
    Child Account Get Greyed Out


    Thanks for the suggestion, but I did the following instead.

    I have another laptop, 2 weeks old, with Windows 10 Home on it.

    On that one, I tried the same steps with the child account, and got the exact same results.
     
    Jan123, Jun 27, 2019
    #3
  4. Updates made it impossible for my child to play Minecraft on her account.

    Child account

    I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

    Answering your questions:

    • Did you make any changes to the child account prior to the issue? No, I did not make any changes.
    • Since when you are facing this issue? Right from the start. I never got to login.
    • Are you able to login with other child accounts on the computer? No
    I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

    Thank you for your help.

    David.
     
    David EDongo Sr, Jun 27, 2019
    #4
Thema:

Updates made it impossible for my child to play Minecraft on her account.

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