Windows 10: updates not downloading

I have updated my laptop to windows 10 been using it for 2 months now , no updates have been downloaded when I check there are some in the box but it says under them waiting to download one says downloading but nothing is happening . Is there something I am not doing to get the downloads to work. I do have a internet connection would appreciate some help *Huh

:)

 

Not getting microsoft updates. Downloading Updates permanently at 0%. "Services Window Update" process always says " stopping"

Neil

You are running two anti-virus products. These will conflict and damage each other. Please remove Norton or disable Windows Defender.

Norton Removal tool Uninstall and Reinstall Norton product using the Norton Remove and Reinstall tool

Please run System File Checker. Select the keyboard shortcut
Win+X, and click Command Prompt (Admin) on the drop down menu. Type
cd\ and press the ENTER key. Type sfc /scannow and press the
ENTER key. Please say what is reported when the check completes.

After the process has finished, you may receive one of the following messages:
•Windows Resource Protection did not find any integrity violations.

•Windows Resource Protection could not perform the requested operation.

•Windows Resource Protection found corrupt files and successfully repaired them.

•Windows Resource Protection found corrupt files but was unable to fix some of them.

Which message was received?

Select the keyboard shortcut Win+X, and click Command Prompt (Admin)
on the drop down menu. Type cd\ and press ENTER. Type or copy and paste the command "DISM.exe /Online /Cleanup-image /Scanhealth
" without the quotes and press the ENTER key. Type or copy and paste the command "
DISM.exe /Online /Cleanup-image /Restorehealth" without the quotes and press the
ENTER key. Make sure you include the spaces where indicated. These procedures can take a long time to complete so you need to be extremely patient. Type
exit when it completes, press the ENTER key and restart the computer.

If you get an Error 87 response recheck the command you entered.

Please upload a copy of the DISM log file as a shared file
to your OneDrive and post a link here.

You may need to show hidden files. Use the keyboard shortcut
Win+X to access Control Panel, Folder Options and select View, Advanced Settings. Verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the
second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

Open Windows Explorer (keyboard shortcut Win+E) and locate your C partition Expand C along the file path C>windows>logs>DISM>dism.log. To expand C click the arrowhead to left of C and repeat with windows and sub-folders as necessary.

Please run the Windows Update Troubleshooter:

http://go.microsoft.com/?linkid=9830262

Please provide the exact details of any problem it reports as not fixed.

 

Not getting microsoft updates. Downloading Updates permanently at 0%. "Services Window Update" process always says " stopping"

Problem is I have not been getting the regular software updates/patches from Microsoft that automatically update my PC for three weeks.

I am running Windows 10, Office 2016 and Project 2016 on a Dell laptop with a fast internet connection.

• 
  If I goto settings>update& security it permanently shows that “updates are available” and downloading updates is “0%”.
  
  Looking at the “details” of the updates they are mainly for Office 2013 or Project 2014 or Windows 10.
  
• 
  Have tried the control panel > administrative tools>services windows update
  this always shows “stopping” as the status.
  The options to start, restart and resume are all greyed out.
  
  NB its dependency the Remote Procedure Call (RPC) is running
  
• 
  Have tried unsuccessfully to run from Microsoft 10 page the “Microsoft windows update troubleshooter tool”
  
  http://windows.microsoft.com/en-gb/windows-10/windows-update-troubleshooter
  sometimes can’t find a fault, and now says “an error is stopping the troubleshooter from starting” with error code = 0x80070005
  

 

Sometimes it will show you nothing is happening but it actually is, just give it time and wait it out . While its doing that can you surf the web, if so ? Then you know at least you have the internet and from what you mention you do.

 

Hi yes I can surf the web thanks for the reply sn00ker

 

do you have battery saver on?

 

yes

 

Turn it off for a test, refresh. Battery saver eliminates background services, one of which is win updates. Ask me how I know

 

Do you have the windows firewall on or off?

Are you using a 3rd party firewall such as Norton Internet Security as the firewall?

If you are then that was my problem. I turned on the Windows firewall instead and all my updates worked! My store apps had been stuck and I was able to update all 18 of them perfectly as well as the windows update that kept failing.

Give that a shot!

 

How do you know

 

thanks will try it out

 

Spent about 3 days trying to figure out why I could not DL win updates, then was directed to tutorial Battery Saver - Turn On or Off in Windows 10 - Windows 10 Forums turned it off and DL's started working

 

I have switched of AVG protection and yes the downloads have started *Dinesh thanks for all your help ( love this site )

 

I switched off AVG firewall as Leechap said and am now downloading updates *Dinesh thank you all for your help (I love this site )

 

Glad that my fix helped you out as well...I spend days trying to get that one resolved!

I can tell you that it was deductive reasoning and trial and error because there is not much online about it and yet it clearly affects quite a few people. *Cool