Windows 10: upgrade from to windows home to pro ....will not accept to product key ? any suggestions

I BOUGHT A PRO LICIENCE KEY ON AMAZON TO UPGRADE TO WINDOWS 10 HOME TO WINDOWS PRO , WHEN I ENTER THE PRODUCT CODE IT WONT ACCEPT. I HAVE 8 GB RAM AND SUFFICIENT HARD DRIVE ...... CAN ANYONE SHED SOME LIGHT THROUGH SIMILAR EXPERIENCE THKS TOM

:)

 

Valid Win7 Product Key not accepted by Win 10 upgrade

Hi,

I did not realise I had been at all vague, my apologies.

Unfortunately my neighbour now has his laptop back as I got nowhere. I have suggested he wait until the windows 10 upgrade system makes it available through windows update (it is in the queue).

As stated, I have tried running from the media created by the media creation tool to a USB (this is what I used to successfully upgrade my laptop and surface Pro). I have also run the media creation tool and opted for it to upgrade directly rather than save the files.

The operating system is Win7 Home premium OEM version. The key is valid and I re-validated it to be sure with the MS online actvation system. The laptop is 64-bit.

On each occasion it goes through the initial install steps and then gets to the screen where it asks for the product key.

On this screen there is no skip option and as the product key is not accepted, the only option is to cancel the install.

For some reason the upgrade seems to be taking a different path on this machine and does not give the skip option.

Regards
Mike

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.