Windows 10: Upgrade from win 8.1 failure

Discus and support Upgrade from win 8.1 failure in Windows 10 Installation and Upgrade to solve the problem; How can I call and speak to a microsoft agent about upgrade to win 10?... Discussion in 'Windows 10 Installation and Upgrade' started by KurtSchrumpf, May 16, 2022.

  1. KURTSCHRUMPF
    KurtSchrumpf Win User

    Upgrade from win 8.1 failure


    How can I call and speak to a microsoft agent about upgrade to win 10?

    :)
     
    KurtSchrumpf, May 16, 2022
    #1
  2. KEITH_O
    Keith_O Win User

    Upgrading from WIN 8 to Win 10

    hello,

    I have a desktop running Win 8

    Can anyone provide a step by step upgrade path/instructions to delete Win 8 and load/run Win 10..

    thanks
     
    Keith_O, May 16, 2022
    #2
  3. PHILSAXTON
    PhilSaxton Win User
    Can't upgrade from Win 8 to Win 10

    Jessen P -- Thanks for responding. I looked at the link you provided, but it just provides a small list of error codes and possible causes for the error. Didn't see any steps to take to resolve the issue. And none of the listed error codes are the
    same as the one I got 0x80070006-0x90016 when I tried to upgrade to win 10.
     
    PhilSaxton, May 16, 2022
    #3
  4. BLACKHAWK1
    BlackHawk1 Win User

    Upgrade from win 8.1 failure

    Windows 8 failure configuring updates and reverting

    I agree 8 is awful! It's not for me though... I replaced a broken screen in a Win 8 laptop that was given to me and I am going to give it for free to someone that can't afford one so they can do homework at home. Yes I took it from 8 to 8.1 back on 10/09/2014. This is what I posted there...

    "Great post! I found a similar one. I would like to point out that you may want to edit your OP...

    1. Step 1 should read to disable AUTOMATIC updates, not disable manual updates.

    2. KB2871398 should really read KB2871389

    I would like to say that KB2917499 may also be needed as it was in my case. I also had to run the Windows Update Troubleshooter after installing those 2 updates. After these steps I was able to begin my 8.1 download from the Microsoft store. I don't know if it made a difference or not, but I also went into the Bios and disabled "Secure Boot."

    It was a helpful post. Thanks!
     
    BlackHawk1, May 16, 2022
    #4
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Upgrade from win 8.1 failure

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