Windows 10: upgrade from windows 10 1809 to 1909 fails repeatedly

Discus and support upgrade from windows 10 1809 to 1909 fails repeatedly in Windows 10 Installation and Upgrade to solve the problem; Hi, I have tried to update multiple times with no success on my MSI laptop. I do not receive an error code. Sometimes I just get a message that the... Discussion in 'Windows 10 Installation and Upgrade' started by OwenAM, May 17, 2020.

  1. OwenAM Win User

    upgrade from windows 10 1809 to 1909 fails repeatedly


    Hi, I have tried to update multiple times with no success on my MSI laptop. I do not receive an error code. Sometimes I just get a message that the update failed, other times my machine stays on the MSI logo and does not finish booting up after the final restart.


    Typically I reach the screen that says "your update is ready. Your PC needs to restart to complete the update." However after that, the reboot does not work successfully after the second reboot cycle. It stops at the MSI logo screen and stays at that point, where I have no option but to reboot which results in no upgrade taking place. After rebooting to get off the MSI logo screen, i get the message that "recent changes are being undone".



    I've tried both the windows update assistant and the media creation tool and tried suggestions like uninstalling antivirus and dealing with drivers.


    You can view my logs at


    https://1drv.ms/u/s!ArwnhXg1OuudlWKsFX1-M4HbnO-i?e=T3xH7O

    :)
     
    OwenAM, May 17, 2020
    #1
  2. wpc09 Win User

    Upgrade from Windows 10 1809 to 1909 repeatedly fails due to Error 0xC1900101 – 0x20017

    Thanks for all the checklists. Here's the upshot of my continuing attempts to upgrade Windows 10 to version 1909 from 1809. (Note, I had not been made aware that an attempt last spring to install version 1903 failed repeatedly).

    Disk check and memory check have no errors.

    Followed all the steps. Here's where everything hits a roadblock:

    1. sfc /scannow ends at 70% every time with the message "Windows Resource Protection could not perform the requested operation"; DISM says everything is fine. This seems to me to be a key to what is going on.

    2. Any attempt to install the upgrade results in a problem at reboot. The message is: 0xc1900101 - 0x20017 "The installation failed in the SAFE_OS phase with an error during BOOT operation." I gather that some logs may show what is the error. I have both
    the “setupact.log” and “setuperr.log” from the failed installation. Is there a way to share them here, along with any other relevant logs, with people in the forum who can help me identify what driver is
    causing this failure?

    Could there be a corruption of the boot record?
     
    wpc09, May 17, 2020
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, May 17, 2020
    #3
  4. upgrade from windows 10 1809 to 1909 fails repeatedly

    1809 fails repeatedly to install

    1809 repeatedly fails to install. It installed on my desktop, but fails on my laptop. This has happened every two weeks or so since the beginning of 2019. I have tried the Windows 10 update assistant, same result. I am OK with skipping this update, is
    it OK to wait for 1903?
     
    Dennis7370, May 17, 2020
    #4
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upgrade from windows 10 1809 to 1909 fails repeatedly

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