Windows 10: Upgrade from Windows 10 Home to Windows Pro failed .. it's a disaster

Have a year plus old Dell XPS 27 all in one. Shipped with Windows 10 Home. After the many frustrations with Windows updates causing hours of lost time, broken system, I decided to upgrade to Windows 10 Pro. Went to store and bought the upgrade. System did the download, restarts, etc. When the system came up, I went to SETTINGS > ACTIVATION only to find it all failed, and the failure left me w/ a de-activated ENTERPRISE edition (which is higher than Pro?). A call to customer service: Yeah, we can't roll it back. How about we re-install Home and try it again? WHICH MEANS YOU HAVE TO REINSTALL EVERY F****** PROGRAM YOU SPENT WEEKS INSTALLING ON THE COMPUTER WHEN IT WAS BRAND NEW. Only to put you back to HOME edition where you started w/ no guarantee it won't happen again.


MICROSOFT you have some major quality assurance problems. Major.


I insisted upper tier tech support call tomorrow and see if we can fix this some other way.




:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.