Windows 10: upgrade from windows 7 to 10

Discus and support upgrade from windows 7 to 10 in Windows 10 Installation and Upgrade to solve the problem; I purchased microsoft Windows 10 and I have Windows 7 installed on my PC. I have been unsuccessful in installing it. It keeps telling me to delete... Discussion in 'Windows 10 Installation and Upgrade' started by JoanneDay1, Dec 2, 2019.

  1. upgrade from windows 7 to 10


    I purchased microsoft Windows 10 and I have Windows 7 installed on my PC. I have been unsuccessful in installing it. It keeps telling me to delete Windows Media Player and I have been unable to do that. My question is do I have to uninstall windows 7 to install windows 10, because I believe I purchased the copy of windows 10 that is for a new install instead of an upgrade from 7 to 10. If that is the case do I have to uninstall one to install the other?

    :)
     
    JoanneDay1, Dec 2, 2019
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Dec 2, 2019
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Dec 2, 2019
    #3
  4. upgrade from windows 7 to 10

    Installing Windows 10 using Windows 7 key

    Nope, you need to install Windows 10 first and make sure the Windows 7 key is transferred to your Windows account after you've installed Windows 10 (not quite sure how that works). I missed the last step and I could not activate Windows 10 after a re-install... Microsoft seem to have done everything they can to make it a PITA. Also, it's technically too late to do this now anyhow, as the upgrade offer has expired. But KMSPico works quite well...

    As for getting rid of Windows, delete the Windows folder.
     
    TheLostSwede, Dec 2, 2019
    #4
Thema:

upgrade from windows 7 to 10

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