Windows 10: Upgrade from Windows 7 to Windows 10 fails error 0xC1900101 - 0x200017

I recently received a warning screen from Microsoft to tell me my Windows 7 is going end-of-life in January 2020. I don't want to be unsupported so I decided to upgrade to Windows 10, as my computer spec is OK for the upgrade in terms of hardware and software; so I bought a Windows 10 upgrade DVD (legally) for the local equivalent of about $160.


It doesn't work. It loads all the updates in about an hour, then reboots and comes up with the blue screen saying "We couldn't install Windows 10" and the error 0xC1900101 - 0x200017, and "The installation failed in the SAFE_OS phase with an error during BOOT operation".


I am not a PC expert, although before I retired I spent 30 years in IT and know my way vaguely round a PC, although my knowledge is probably about 12 years years out of date.


I've been through a lot of the stuff on this forum, and a lot of it is too complicated for me.


I've disabled my virus checker, removed all USB connected devices and tried twice now with the same error.


This problem has clearly been happening pretty much since Windows 10 came out and no-one (not even Microsoft) has come out with a straightforward solution. What I want is Microsoft to say: THIS is what you do, it's simple, and then it works.


I have a Samsung R590 laptop with i5 CPU at 2.4 GHz, 4.00 GB of RAM, Windows 7 Home 64-bit Service Pack 1. My disc drive is partitioned into two with 40 GB free on C: and 250 GB free on D: My graphics card is NVIDIA GeForce GT 330M running DirectX 11 with WDDM 1.1 driver and my display is 1366x768.


Anyone at Microsoft care to answer (please try to make it simple)? Otherwise I've wasted $160.

:)

 

Windows 10 Upgrade Failed - Error: 0xC1900101 - 0x20017


Your code





Try running the setupdiag exe listed on this page. Hoping it id's drivers.

https://docs.microsoft.com/en-gb/win...dy_UpgradeTips

 

Windows 10 Upgrade Failed - Error: 0xC1900101 - 0x20017


There is a log missing





Setuperr


Maybe it holds the clue.


Did you try the list of quick fixes which include removal of third party AV.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.