Windows 10: Upgrade on Microsoft solitaire collections events failure

Discus and support Upgrade on Microsoft solitaire collections events failure in Windows 10 Gaming to solve the problem; I recently purchased a HP laptop. It has Windows-S. The Events portion on Microsoft Solitaire Collections state it needs to upgrade. I proceed to... Discussion in 'Windows 10 Gaming' started by judemonk, Sep 16, 2019.

  1. judemonk Win User

    Upgrade on Microsoft solitaire collections events failure


    I recently purchased a HP laptop. It has Windows-S. The Events portion on Microsoft Solitaire Collections state it needs to upgrade. I proceed to upgrade - go to the Microsoft store - which shows it is installed. The upgrade does not happen. Why? Is it the Windows-S?

    The problem is it is preventing me from playing in today's marathon.

    :)
     
    judemonk, Sep 16, 2019
    #1

  2. Microsoft Solitaire Collection Events

    Thank you for updating us. For more in-depth troubleshooting regarding Microsoft Solitaire Collection Events, we would suggest that you post your concern to the Microsoft Solitaire Collection Community

    Page
    .
     
    Jomari Arc, Sep 16, 2019
    #2
  3. LinOly Win User
    Microsoft Solitaire events crashed

    Carlo--

    The following worked for me:

    Hi ,

    Ariel Acu has replied to the question Microsoft Solitaire events crashed that you are following in
    Microsoft Community.

    Thank you for the information. It turns out that the
    twinapi.appcore.dll files are corrupted, that's why you're getting the said error message. We suggest that you uninstall Microsoft Solitaire Collection on your computer, and then perform the following steps:

    • Press Windows key + R to open Run.
    • Type WSReset.exe and hit
      Enter
      .
    • Open Windows Store and install Microsoft Solitaire Collection.
    Once done, kindly check if the game works for you.

    We'll keep an eye on your update.

    Good luck!
     
    LinOly, Sep 16, 2019
    #3
  4. Upgrade on Microsoft solitaire collections events failure

    Microsoft Solitaire Collection, Event

    Hi,

    There are several reasons why you are experiencing this issue. To resolve your concern, we need to gather more details about the issue so we can provide you an appropriate solution. Kindly answer the following questions:

    • Were you able to download the events using a different profile?
    • Have you done any changes on the computer or your account prior to the issue?
    • Did the issue start after an update?
    • Have you tried to restart your network hardware and your computer?

    We also suggest that you run the Windows App Troubleshooter on this
    link.

    If you are still experiencing the same issue, we recommend that you reset the Windows Store app to clear the store cache. Follow the steps below:

    • Press Windows + X on your keyboard.
    • Select Command Prompt (Admin).
    • Type wsreset.exe, and then hit Enter.
    • Launch Windows Store and check if there are available updates and install them.
    • Open Microsoft Solitaire Collection and play the events again.
     
    Loraine Mon, Sep 16, 2019
    #4
Thema:

Upgrade on Microsoft solitaire collections events failure

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