Windows 10: Upgrade stuck at 91%?

Hi all - updating somebody's desktop from Win10 1803 to 1903 via Windows Update. It's currently stuck at 91% and has been there for like...3 hours now. Do I just keep waiting?

They work from home and this is their 'work PC' so they are losing business by not having it, but this is taking FOREVER.

Do I just keep waiting or do I restart and try to solve this somehow? It has not budged from 91% since 1pm (it's 4pm now)...

:)

 

Windows 10 updates stuck at 91% for 7 hours

I agree with surelip. The suggested fix is not helpful if update is stuck at 91%. I can not run the suggested fix if computer has never finished update to boot up.

 

Windows 10 stucking at 91%

Hi,

I have been waiting for Windows 10 for pretty long, now it is available for my device, but I can't download it, when it is biting the last step ( configuring settings) it is stucking at 91%. So, do you know any way to download it?

My internet connection is normal, my Lenovo is normal.

 

Stuck in Windows 10 Upgrade

My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

• Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
  
• Attempting to boot the machine itself and getting into "repair/safe mode" using F7
  
• Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.
  

I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

Suggestions for next steps?