Windows 10: Upgrade to MS Windows 10 Errors

Discus and support Upgrade to MS Windows 10 Errors in Windows 10 Installation and Upgrade to solve the problem; Just tried for the third time to upgrade from Windows 7 Pro to Windows 10 Pro. Continue to receive: "0C1900101-0x20017 The installation failed in the... Discussion in 'Windows 10 Installation and Upgrade' started by JoeMaltese, Aug 8, 2019.

  1. Upgrade to MS Windows 10 Errors


    Just tried for the third time to upgrade from Windows 7 Pro to Windows 10 Pro. Continue to receive: "0C1900101-0x20017 The installation failed in the SAFE_OS phase with and error during BOOT operation." I have called MS, waited on hold twice. The last technician I spoke with told me he would have my previous technician call me back in a few minutes. That was over an hour ago. I am a small business and cannot afford all this malarkey. They wiil stop support 7 Pro in 2020 which is a compliance problem for me because of all of the non-public information I deal with. Otherwise I would keep Windows 7 Pro since it works very well. I have visited these support sites, and it appears this problem has been common at least as far back as 2016! Anyone have any suggestions? Or maybe its time to switch to iOS.

    :)
     
    JoeMaltese, Aug 8, 2019
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Aug 8, 2019
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Aug 8, 2019
    #3
  4. Upgrade to MS Windows 10 Errors

    Video card or RAM need upgrading?

    Memtest: no errors after 10 hrs.
    I'm going to perform the Primetest, later on. Get back to you on that.
    I'm going to take it step by step, guys. I need to find the problem with this current computer. I might have to upgrade some components, so that it is still runnable. As for the new one, yes....i will build on it later. I need to find something decent 'gaming experience', all suggestions appreciated. THanks.
     
    itsmeitsme, Aug 8, 2019
    #4
Thema:

Upgrade to MS Windows 10 Errors

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