Windows 10: Upgrade to windows 10 after factory reset

Discus and support Upgrade to windows 10 after factory reset in Windows 10 Ask Insider to solve the problem; Hi guys, my laptop have an issue where i need to reset it. It was originally windows 8.1. After i reset my laptop, can i upgrade it back to windows 10?... Discussion in 'Windows 10 Ask Insider' started by /u/darkflash931, Jun 18, 2020.

  1. Upgrade to windows 10 after factory reset


    Hi guys, my laptop have an issue where i need to reset it. It was originally windows 8.1. After i reset my laptop, can i upgrade it back to windows 10?

    submitted by /u/darkflash931
    [link] [comments]

    :)
     
    /u/darkflash931, Jun 18, 2020
    #1
  2. AndreePin Win User

    Windows 10 factory reset

    Hi Charlie,

    We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
    why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • May we know the reason why you want to perform a factory reset?
    • Did you experience any issues on the computer before you tried performing a factory reset?
     
    AndreePin, Jun 18, 2020
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jun 18, 2020
    #3
  4. swat354 Win User

    Upgrade to windows 10 after factory reset

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Jun 18, 2020
    #4
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Upgrade to windows 10 after factory reset

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