Windows 10: Upgrade to Windows 10 from Windows 7 Fails

Discus and support Upgrade to Windows 10 from Windows 7 Fails in Windows 10 Installation and Upgrade to solve the problem; I'm trying to upgrade from Windows 7 to Windows 10 and keep getting the following error: 0x80070005 - 0x2000A The installation failed in the SAFE_OS... Discussion in 'Windows 10 Installation and Upgrade' started by SHillman72, Jan 27, 2020.

  1. Upgrade to Windows 10 from Windows 7 Fails


    I'm trying to upgrade from Windows 7 to Windows 10 and keep getting the following error:


    0x80070005 - 0x2000A

    The installation failed in the SAFE_OS phase with an error during PREPARE_FIRST_BOOT operation.


    Am I using the "Create Windows 10 installation media" tool - Yes


    Does my laptop meet the minimum Windows 10 requirements? - Yes


    Have I uninstalled my antivirus - Yes


    Have I disabled Windows Defender - Yes


    Do I have internet access - Yes


    Have I tried running the installation tool as an Admin - Yes


    Have I tried running the installation tool after booting the laptop in Safe Mode - Yes

    :)
     
    SHillman72, Jan 27, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jan 27, 2020
    #2
  3. Installing Windows 10 using Windows 7 key

    Nope, you need to install Windows 10 first and make sure the Windows 7 key is transferred to your Windows account after you've installed Windows 10 (not quite sure how that works). I missed the last step and I could not activate Windows 10 after a re-install... Microsoft seem to have done everything they can to make it a PITA. Also, it's technically too late to do this now anyhow, as the upgrade offer has expired. But KMSPico works quite well...

    As for getting rid of Windows, delete the Windows folder.
     
    TheLostSwede, Jan 27, 2020
    #3
  4. Mussels Win User

    Upgrade to Windows 10 from Windows 7 Fails

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jan 27, 2020
    #4
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Upgrade to Windows 10 from Windows 7 Fails

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