Windows 10: Upgrade to Windows 10 Home Failed

Im trying this right now on my Widnows 8.1 Laptop... Fingers crossed!

 

I had similar issues with both 32 and 64 bit versions - asking for reboots etc... just keep trying - it may seem to be idle then suddenly it pops up. (It takes a while as it now creates two folders for setup)

 

In fact when I later ran Windows Update it showed a list of drivers to update, but when I pressed go it started the W10 download again, then failed. Now these updates have vanished. Grrr!

 

Right now it's doing this..

 

windows 10 upgrade failed with 0x80073B92 - 0x20009 failed in the SAFE OS phase

bob alston

 

First time around, I got this when trying to upgrade. And then my Windows 10 icon disappeared. I ran this 3rd party utility to check and it said I was missing KB3035583, so I ran Windows updates for 8.1 and eventually got that cleared. So I ran it again... wouldn't show the icon. I went the manual route. All was fine. About 30 minutes into the whole thing, all the software files downloaded, all the configuration checks completed, it asks to start the installation. I proceed. And at about 10% of the way there, the computer reboots and I'm told "Restoring to your previous version of Windows".

Same error as above, once more. I don't understand it. Any ideas about what is going on? This is a brand new HP laptop with 8.1 installed and a sticker inviting me for my free upgrade... which I did accept and have an email confirmation. Now it's July 30th... am I screwed and have to pay for an upgrade? At this point, I may just skip it altogether and continue with W8.1.

 

I'm having an hard time updating to Windows 10 aswell.
Ever since I formatted my laptop yesterday for the preparation for Windows 10, my windows update no longer shows that I reserved windows 10 while it did before I formatted. I followed the methods posted online to force the installation, while that works, once I finish the preparation to install windows 10, it ends up with error 80240020 over and over again.

 

Thanks seems to be working for me *Smile

 

Got tired of waiting so I just downloaded the update from Microsoft website.
All you have to do is download the tool and you can update to Windows 10, you don't need to create an ISO (unless you really want to).
http://www.microsoft.com/en-us/softw...load/windows10

 

So it will take your Windows 8.1 product key for the Windows 10 installation? Is your product key OEM, or full retail?

 

When I ran mediacreationtoolx64, the only that happened was a file created in
c:\windows\prefetch called mediacreationtoolx64.exe-218255fb.pf

 

make sure your security software is upgraded to accomidate windows 10 I personally shut mine down during it.

 

and make sure your on a 64bit system if your using the 64 bit version and that you downloaded directly from microsoft

 

I'm on the Windows 10 waiting list and all of my updates are current. I have the Windows icon on my bottom tray and I have a valid copy of Widows 7 home.
My problem is that the update history comes up with the same failure error and I'm concerned that this will prevent my upgrade to Windows 10. This error has no reference number associated with the failure. I have tried to use the Microsoft FIX IT tool to analyze the failures and I still have the failures. I've had a Microsoft tech use remote desktop to resolve the problem and he couldn't as he did the same things I've already tried.
Bill
(Since July 28) - UPGRADE TO WINDOWS 10 HOME - STATUS: FAILED - IMPORTANCE: IMPORTANT

 

use the media creation tool