Windows 10: Upgrade will not install

After talking to MS support about no activation on clean install. I was told to reinstall win 8.1 pro and upgrade again and wait for email with win 10 key number. Reinstalled 8.1 and it was activated. Started upgrade again and it works great right up to the point it requires win 10 key. There is no "skip" and the next button is greyed out unless a key is typed in. Any ideas of what to do now?

:)

 

upgrade advisor will not install

After several days of trying different things nothing worked then one day when I restarted the phone after charging all night it installed and was able to upgrade to Mobile 10.

 

upgrade advisor will not install

Hi, Jerry.

We want to do all what we can to help. There might be different factors affecting the installation of Windows Upgrade Advisor app. You can try to follow the steps below:

1. Try changing your internet connection. (From data to Wi-Fi or Wi-Fi to data. You can also try connecting to other Wi-Fi.)

2. Check for Windows updates available for your phone.

• Go to Settings > Phone update
  > Check for updates.

3. Change your Regional Settings that matches your Microsoft Account.

• Go to Settings >Regions.

4. Go to Downloads and cancel all the pending downloads then restart your phone.

5. Check if you have enough storage to install the application.

6. Update your Microsoft Account information.

For the detailed information of the steps, you can visit this link on
What to do if I cannot download or update apps from Store on my Lumia.

Let us know if you need more assistance.

 

During the upgrade(not clean install) the key is read from the registry and is automatically entered(for clean install after the upgrade your key will be read from your motherboard if this PC came with Windows 8 or 8.1)

 

Key is not being read from anywhere. It is requiring me to type in the key. Have a total of 6 keys for Windows 8.1 that I received during my Tech Net Subscription days. Tried all 6 none work. Like I said after reinstalling Win 8.1 it was registered. According to MS Community, you can only skip those screens on a clean install. The PC did not come with any OS as I custom built it.

 

Oh maybe @alphanumeric or @Superfly can help here. They are really experienced with key issues(pun not intended*Smile)

 

How are you doing the upgrade? Did you or are you using MediaCreationTool? If so, are you sure you are getting the right version of Windows 10?

 

Have downloaded windows 10 Pro x64. This is what it showed on clean install. I upgraded from windows 8.1 pro so this shouldn't be a problem.

 

That sounds right?

Don't mean to nag but I've had several problems reported here that were caused by the wrong version being downloaded.

Where are you located, US, Europe, ??? Any possibility you have a N version, Windows 8 Pro N?

 

Yes I have the 81 Pro N, and I am in the US. This version will convert to 10 Pro the way it did ion the other PC. Have done a lot more reading on the subject and it seems that the only way to get back to the upgrade is a reinstall of 8.1 Pro. The major hang up to this is that once reinstalled "all" updates must be installed. Not sure exactly but there seem to be about 5GB of updates to the 3GB program. Very time consuming. At some point near the end of doing the updates, the windows flag reappears on the task bar and you can reserve the upgrade via Windows Update again. Have reserved mine. Of course after seven hours of updates, while installing the last batch I get a blue screen stating that updates didn't install properly and were being removed. After three hours of that screen, I started all over again. What a pain.

 

I think you need to download trhe N versions then:

Says 7 but the same is true for 8 and 8.1.

 

The PC I'm on now is an N and upgraded just fine to 10 Pro. Other PC is back to 8.1 N with all updates. Just waiting on download.

 

You could try a N version if the other doesn't work, which by the way I don't understand why it would work but you can't argue with success.

 

The only difference in the N is that Windows Media Player was dropped for the EU because of a law suit. Everything else is the same. Have looked everywhere and can't find a Windows Pro N download. Like I said both PC's were running 8.1 Pro N initially. I only had problem when I tried to do clean install on other PC because it had no apps on it. I have bootable usb drive with Win 10 Pro on it but think I will wait and let it download upgrade. Maybe some day we can do a clean install or MS is gonna get a lot richer. I usually do clean install on all my computers every six months.

 

The N version is available through the MediaCreationTool:





See here: Windows 10 ISO Download - Windows 10 Forums