Windows 10: Upgrade Win 7 to 10; Troubleshooter can't fix problems

Discus and support Upgrade Win 7 to 10; Troubleshooter can't fix problems in Windows 10 Installation and Upgrade to solve the problem; The upgrade from Win 7 to Win 10 fails and it falls back to original. I ran the windows upgrade troubleshooter and it fixed a couple of problems but... Discussion in 'Windows 10 Installation and Upgrade' started by smtales, Jan 16, 2020.

  1. smtales Win User

    Upgrade Win 7 to 10; Troubleshooter can't fix problems


    The upgrade from Win 7 to Win 10 fails and it falls back to original. I ran the windows upgrade troubleshooter and it fixed a couple of problems but could not fix all. The upgrade failed again after I ran the troubleshooter. The upgrade gets to 27% then falls back to Win 7 and generates an error code 0x80070005 - 0x200A. The troubleshooter gives the follow information. Any help would be greatly appreciated.



    Upgrade Win 7 to 10; Troubleshooter can't fix problems 1d303498-0ce5-4c68-8124-a606f4ea5716?upload=true.png

    :)
     
    smtales, Jan 16, 2020
    #1
  2. lse123 Win User

    is hardware OK (Win 7) for upgrade to windows 10

    I think in one of the other PC with win 7 or win 8.1 I run media creators tools and in some step prompt/found graphics card not supported... for win 10. I didn't found alone reading specs of win 10, but the tool says me... after changed graphics card the tool said all OK and continued OK with upgrade... That I ask to reach this step in this current PC - win 7 - must be all OK for the upgrade? Or must continue to upgrade to show this?
    and got to point

    • UPGRADE this PC now
    • Create media(DVD, USB stick, ISO)
    is hardware OK (Win 7) for an upgrade to windows 10 for this PC???
     
    lse123, Jan 16, 2020
    #2
  3. n2bn2b Win User
    Recommend hardware changes for upgrading from Win-7 to Win-10

    Bree
    I followed your suggestions (2nd Aug 19) for installing Win-10. Made the bootable flash drive successfully through the media creation tool. But when I attempted to upgrade and activate to Win-10 (64 bit) from within Win-7 (Pro-32 bit), I got the following error message:

    Error # OxC1900101-Ox20017. " The installation failed in the SAFE_OS phase with an error during BOOT operation"

    I read the diagnostics under this error number and carried out the proposed fixes, i.e. update Win-7, uninstall Malwarebyte antivirus, disconnect all external hardware, e.g. printer, scanner, external hard drives. I then tried to repeat the steps to do the upgrade through the Win-10 bootable flash drive as before. Got the same error message.
    Appreciate any further comments and suggestions as to (a) what does a failure in the SAFE_OS during boot operation mean, (b) what can I do to solve it. Is this anything to do with the hardware in my computer? I listed these in my first posting above.
    Thanks for any help
     
    n2bn2b, Jan 16, 2020
    #3
  4. Nordic Win User

    Upgrade Win 7 to 10; Troubleshooter can't fix problems

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jan 16, 2020
    #4
Thema:

Upgrade Win 7 to 10; Troubleshooter can't fix problems

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