Windows 10: Upgrade Win10 from 1809 to 1903 and now RDP screens are black

After upgrade from 1809 to feature update May 2019 to 1903, when I RDP into my other machines, the screen remains black. If I'm remembering correctly, it did the same thing from 1803 to 1809. Anyone else have this happening?

:)

 

RDP Black Screen issue

I sometimes use RDP for control my home computer(Win10) at company computer (Win7)

sometimes I login success but nothing is appear in RDP.

I already search this issue in Google, but anything can't help

Ctrl + Alt + End ? nothing happened. just black screen.

Connect on 640*480 mode? nothing happened. just black screen.

Setting Network and memory? nothing happened. just black screen.

Delete RDP cache? nothing happened. just black screen.

update my Graphic Driver? already latest driver.

One of important thing is when Black screen occurred on RDP client, My home computer is stuck black screen too and all of pan in my system is full loaded.

What can I do to solve this problem?

Why this occurred?

 

Windows 10 1903 (May update) black screen with Remote Desktop

I upgraded my secondary machine from 1809 to 1903. When I access it now using Remote Desktop all I get is a black screen in the RDP windows. I then upgraded my primary machine to 1903 hoping that would help, but no. Fortunately I also have GoToAssist installed
so I was able to log into the secondary machine that way and checked for updates, still no help. Finally I reverted it back to 1809 and Remote Desktop once again works. I could keep using GoToAssist but RDP over my local LAN is much faster.

As long as this version as been (more or less) gold before going public, I can't possibly be the first one with this issue. It's no big deal to me that my secondary is running 1809, it's primarily a file server, but upgrading would be nice.

Granted, that secondary system is an older Core2 Quad, but at 3.3GHz and 8GB of memory and a SSD, it's plenty fast enough. I suppose I could try a different video card, but it shouldn't be necessary for a feature update.

Anyone have some insight into why RDP isn't working. I've already been through all the "guesses".

 

Black screen when using RDP

Hi,

Let us isolate your concern by answering the questions below:

• Have you made any changes to the computer software prior to this?
• Are you getting any error messages?

We've released an article that discusses how to troubleshoot black screen issues. We suggest that you visit this
link and perform the troubleshooting steps provided.

We are looking forward to your response.