Windows 10: Upgrade Win7-Win10 fail "USB device" w/error msg (KB4497935)

Discus and support Upgrade Win7-Win10 fail "USB device" w/error msg (KB4497935) in Windows 10 Installation and Upgrade to solve the problem; Using MediaCreationTool1903 I tried to upgrade from win7 to win10 and in its final stages it produced an error saying “"This PC can't be upgraded to... Discussion in 'Windows 10 Installation and Upgrade' started by DrSci, Jun 30, 2019.

  1. DrSci Win User

    Upgrade Win7-Win10 fail "USB device" w/error msg (KB4497935)


    Using MediaCreationTool1903 I tried to upgrade from win7 to win10 and in its final stages it produced an error saying “"This PC can't be upgraded to Windows 10" error on a computer that has a USB device or SD card attached

    “May 29, 2019—KB4497935”. . . . It appears that this USB-item was a known problem and KB4497935 was the fix. I removed the offending (and empty) usb thumb drive and tried to continue.

    The message repeated (in a loop).

    So, right now I am downloading win10 onto a thumb drive. (I am doing this because I am presuming that the previous download to the C drive is gone since I had to reboot.)

    *** Anyone with the same "USB device or SD card attached" experience and solved the problem? ? ? ***

    (I am trying to "beat the clock" since this is the last day for the upgrade 8-} Thanks much!

    :)
     
    DrSci, Jun 30, 2019
    #1
  2. dkwong55 Win User

    Win7 to Win10 upgrade issue msg "First Boot"

    i am upgrading from Win7 Home Premium SP1 edition with activated license code to

    Win10 Home; initially upgrade failed so i followed the MS directions to create a bootable

    DVD with the Win10 ISO file.

    After running thru the upgrade screens and on the 1st reboot, the windows screen hangs

    with only the cryptic msg about some "First Boot" issue.

    How do i get more details on what is the issue?

    What can i try to make the Win10 upgrade work?
     
    dkwong55, Jun 30, 2019
    #2
  3. Win7 Gateway Computer fails Win10 Upgrade

    I am covered under the late Win10 upgrade ending Dec 2017.

    I attempted 6 upgrades to Win10 -- all failing - each time trying to address a potential concern.

    Win10 Upgrade says that the computer is fully capable for the upgrade and begins downloading the files then moving in the installing process.

    The process totally locks up at 75% at which time a reset is applied. The computer restarts and continues to 81% thereby totally locking up again.

    The reset - restart at this point goes into Win7 Home recover mode.

    One of my attempts was to totally load a fresh version of Win7 from my installation disk and making sure the latest Win7 drivers were being used.

    A internet search suggested that this model of Gateway computer was not able to be upgraded to Win10 yet the Win10 upgrade process stated that all was well.

    Please note - no anti-virus - no programs - just a fresh Win7 installation.

    I did find some Win8 Gateway drivers available but did not load them as I did not know if that would break the Win7 OS.

    After one of the Win7 recovery process completed, Windows reported the upgrade failed do to error C1900101-4000D. A Internet search of the error code states it is do to a driver related issue - hence my concentration on drivers.

    I would like to upgrade this computer but I have no idea as how to proceed.

    Can some direction be provided.

    Thanks
     
    joehinkle1, Jun 30, 2019
    #3
  4. Upgrade Win7-Win10 fail "USB device" w/error msg (KB4497935)

    Win7 to Win10 upgrade issue msg "First Boot"

    You are doing it wrong way????

    Using the media creation tool

    • Upgrade to Windows 10 using the tool

      If you’re currently running Windows 7 SP1 or Windows 8.1 Update, follow these instructions to upgrade to Windows 10 for free.

      Before you can upgrade to Windows 10 for free, your current version of Windows must be activated with a genuine licence. To make sure that it’s activated, from
      Start, search for File Explorer and select it from the search results. Press and hold or right-click
      This PC and select Properties. Your Windows activation status is listed at the bottom.

      Notes:
      To upgrade to Windows 10:
      • Run the media creation tool.
      • If you’re upgrading the device that you downloaded the tool on, select
        Upgrade this PC now
        .

        -or-

        If you want to create media to upgrade a different device, select Create installation media for another PC.
      • Select the language, edition and architecture (64-bit or 32-bit) for Windows 10. This table will help you decide which edition of Windows 10 you’ll need

        Windows version being upgraded
        Windows 10 edition

        Note: If you have an N edition of Windows on your PC, choose the N equivalent of Windows 10 for creating installation media.

        Windows 7 Starter

        Windows 7 Home Basic

        Windows 7 Home Premium

        Windows 8/8.1

        Windows 8.1 with Bing

        Windows 10 Home
        Windows 10 Home

        Windows 7 Professional

        Windows 7 Ultimate

        Windows 8 Pro

        Windows 8.1 Pro

        Windows 8/8.1 Professional with Media Center

        Windows 10 Pro
        Windows 10 Pro

        Windows 8/8.1 Single Language

        Windows 8 Single Language with Bing
        Windows 10 Home Single Language

        Windows 8/8.1 Chinese Language Edition

        Windows 8 Chinese Language Edition with Bing
        Windows 10 Home China

      • If you chose Upgrade this PC, follow the steps in the tool to finish the upgrade to Windows 10.

        If you chose to create media, follow the steps to create the media. After the media has been created, select Finish, then follow one of these instructions:

        • If you’re using a USB flash drive or a DVD, insert it into the device that you want to upgrade, then run setup.exe.

          Once the upgrade starts, remove the USB flash drive or DVD before the first time the installation restarts your device. If you don’t, the device will boot from the media again and will restart the whole installation process.
        • If you created an ISO file, move the ISO file to that device, mount it, then run setup.exe.
      • Follow the instructions to finish upgrading to Windows 10.

    Source:
    https://www.microsoft.com/en-in/software-download/windows10
     
    Roharashraj™, Jun 30, 2019
    #4
Thema:

Upgrade Win7-Win10 fail "USB device" w/error msg (KB4497935)

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