Windows 10: Upgraded from Windows 10 Home to Pro

Discus and support Upgraded from Windows 10 Home to Pro in Windows 10 Updates and Activation to solve the problem; I upgraded from Windows 10 Home to Windows 10 Pro with the online Microsoft store. The product key listed in the Activate window in the settings shows... Discussion in 'Windows 10 Updates and Activation' started by Farmer BiII, Aug 10, 2019.

  1. Upgraded from Windows 10 Home to Pro


    I upgraded from Windows 10 Home to Windows 10 Pro with the online Microsoft store. The product key listed in the Activate window in the settings shows a key with all X's in the first four sets of number. The license is also incorrectly showing Windows 10 Enterprise when I purchased Windows 10 Pro.


    I am unable to find my key because my order history does not list the key and it was not included in the purchase email I received from Microsoft.


    Thank you for any help.

    :)
     
    Farmer BiII, Aug 10, 2019
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Aug 10, 2019
    #2
  3. Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Aug 10, 2019
    #3
  4. Mussels Win User

    Upgraded from Windows 10 Home to Pro

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Aug 10, 2019
    #4
Thema:

Upgraded from Windows 10 Home to Pro

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