Windows 10: Upgraded to 16GB of RAM and added an SSD - now Windows 10 is rebooting constantly with errors!

DELL Inspiron 15 5570 15.6" Laptop, Windows 10, Intel® Core™ i5-8250U Processor, RAM: 8 GB / Storage: 1 TB HDD ​

I've added; Crucial CT8G4SFD824A 8 GB (DDR4, 2400 MT/s, PC4-19200, DRx8, SODIMM, 260-Pin) Memory and a Samsung MZ-V7E500BW 970 EVO 500 GB V-NAND M.2 PCI Express Solid State Drive.


I bought this Laptop a year ago (on the 27/11!!). To be honest, I have not really used it as I hate the Windows 10 platform (far prefer 7), but I recently bought the extra RAM and the SSD and decided to start using it. The issue seems to be cause by the upgrade of RAM from 8 to 16 (althought this machine should support it). When I initially opened it, the 8GB of RAM that was in it (kingston 8gb 1rx8 pc4-2400t-sa1-11) was in slot DIMM B. I've tried both 8GBs separately, in both slots, and there are no crashes (although there are over 17k WHEA-Logger Event ID 17 warnings in the Eventviewer (and I think these must have been happening before I did the upgrade as they are still occurring when I take it back to 8 GB of RAM).


As soon as I put the second 8GB in and restart, the crashes start happening - they have all kinds of different stopcodes - one of them is KMODE_EXCEPTION_NOT_HANDLED. I phoned Currys (who I purchased it from) and obviously my warranty is now out of date by 2 days....


I tried to do a Windows 10 Reset - but that failed. I've run multiple checks - the Dell Supportassist checks on all the Hardware, but everything is passing. I've looked through the forums and tried many solutions, but nothing is resolving the issues.


Any help would be appreciated,



Thanks in advance.

Rory

:)

 

Video card or RAM need upgrading?

Memtest: no errors after 10 hrs.
I'm going to perform the Primetest, later on. Get back to you on that.
I'm going to take it step by step, guys. I need to find the problem with this current computer. I might have to upgrade some components, so that it is still runnable. As for the new one, yes....i will build on it later. I need to find something decent 'gaming experience', all suggestions appreciated. THanks.

 

Windows 10 reboots constantly

Original title: Bugcheck reboots constantly on Windows 10 PC

Tried to review the events and dump files but cannot solve the issue.

The PC is constantly rebooting itself.

I have uploaded the minidump here: http://1drv.ms/1PMmKNq

If someone could share some thoughts and suggest really appreciate. Thanks.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.