Windows 10: Upgraded to new iPhone and lost every account (dozens) in my authenticator app. Really need...

Just as the title says, I upgraded to an iPhone 11 Pro Max today and after restoring from my last backup, I started logging in to several of my accounts. I didn't get very far until I was asked to confirm my identity with an authenticator code. I opened my app like I have a million times before and there is nothing there. I try to click "Begin Recovery" but see the message that I don't have any recoveries with my Apple ID. I have no idea what to do. I am locked out of dozens of accounts right now because they're all requesting me to give them an authenticator code that I no longer have. I'm in desperate need of help. I've been navigating the maze that is Microsoft support to finally give up on any 1 on 1 help. This is my last shot, please help!

:)

 

Microsoft Account authentication

After more research, I have found my answer. It looks like the issue was that Microsoft released a new Microsoft Authenticator app with the features first introduced in Microsoft Authenticator Beta. The new app received a prompt to approve access to my Microsoft
Account when signing on from a new PC, though I find it strange that the beta app wasn't directly upgraded to the new version of the app.

Microsoft now has three 2 step authentication apps available in the store for Windows 10 Mobile:

• Authenticator - original app from Windows Phone 8
• Microsoft Authenticator Beta - originally released to Windows 10 users when Windows 10 Mobile was only available on the Windows Insider program.
• Microsoft Authenticator - the official Windows 10 app no longer in beta

 

Microsoft Account set to use 2 Factor Authentication & Authentication Phone App but it doesn't prompt for authentication when signing in to my Windows 10 PC locally or remotely (via RDP).

OK I created a 2nd Microsoft account and setup the Authentication App on an old phone I had lying around for 2-factor authentication.

Step 1

I logged into this website with that account and it prompted me with the Authentication App so 2 factor is setup correctly on the NEW Microsoft Account.

Step 2

I logged in on my Windows 10 PC with that NEW account and it also DOES NOT PROMPT for 2-Factor Authentication.

I tried to log in via RDP and, again, it DOES NOT PROMPT for 2-Factor.

My question remains unanswered.

 

Microsoft Authenticator – Coming August 15th 2016


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