Windows 10: Upgraded to Win 10, now I can not install or remove anything on my computer

Discus and support Upgraded to Win 10, now I can not install or remove anything on my computer in Windows 10 Installation and Upgrade to solve the problem; I upgraded from win 101 home to win 10 pro from a Microsoft HP Site a few months ago and it looked like it installed as when I checked my system menu... Discussion in 'Windows 10 Installation and Upgrade' started by johnferrara4, Sep 26, 2020.

  1. Upgraded to Win 10, now I can not install or remove anything on my computer


    I upgraded from win 101 home to win 10 pro from a Microsoft HP Site a few months ago and it looked like it installed as when I checked my system menu it showed win 10. A few weeks ago I wanted to install some new items but when I tried to install I received a new window from M/S asking for my admin password, I have this desktop for over a year and I have never seen this message before. To make this short and sweet, I can not change my password or make any changes to my computer cannot even format the drives. In effect it has made the computer into a monitor. I have been able to trace it back to7/20/20 when I upgraded to win 10 pro. The whole problem is that it wants is an administrative P/W but I can not make one because I don't have admin privilege's. I am in a catch 22 situation. Is there any way that I can reverse this, if so try and make it simple as I am old and slow and I do not talk computer language, but I do understand 3 or more hundred dollars to try and fix it. one other thing as I was trying to fix this I came across a win tool app that checks my system programs and it listed win10 pro installed but not activated, I worked on this for a few weeks but I do not have admin privilege's !!!

    :)
     
    johnferrara4, Sep 26, 2020
    #1

  2. Upgrade from 8.1 to Win 10

    Hi Roy,

    Welcome to Microsoft Community.

    • Is this laptop compatible with Windows 10?
    • Are there drivers for Windows 10 for this laptop on HP website?

    I would suggest you to temporarily disable/un-install any HP's software if you have installed.

    Also, I would suggest you to start the upgrade by un-installing the updated drivers and installing basic windows drivers.

    Follow the steps mentioned below:




    • Right on the start icon and click on device manager

    • Expand Network/Device adapters, Select the adapter, right click and click on un-install.

    • Restart the computer.

      Now start the upgrade from an ISO and see if that helps.

      Hope this helps.
     
    Waseemulla S, Sep 26, 2020
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Sep 26, 2020
    #3
  4. lse123 Win User

    Upgraded to Win 10, now I can not install or remove anything on my computer

    is hardware OK (Win 7) for upgrade to windows 10

    I think in one of the other PC with win 7 or win 8.1 I run media creators tools and in some step prompt/found graphics card not supported... for win 10. I didn't found alone reading specs of win 10, but the tool says me... after changed graphics card the tool said all OK and continued OK with upgrade... That I ask to reach this step in this current PC - win 7 - must be all OK for the upgrade? Or must continue to upgrade to show this?
    and got to point

    • UPGRADE this PC now
    • Create media(DVD, USB stick, ISO)
    is hardware OK (Win 7) for an upgrade to windows 10 for this PC???
     
    lse123, Sep 26, 2020
    #4
Thema:

Upgraded to Win 10, now I can not install or remove anything on my computer

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