Windows 10: Upgraded to Windows 10 from Windows 7... no audio

I'm sure this has been brought up a million times before, since I feel like I've poured through all of those threads looking for an answer. But here I am so you can guess how much success I had...


I built this computer myself so if there is a specific question on a part, let me know. Otherwise "what kind of computer do you have" isn't really a valid question in my instance. Motherboard is: MSI A88X-G45


Device Manager shows AMD High Definition Audio Device and Realtek High Definition Audio. Both are enabled, up to date and working fine, according to Windows.


The drivers say up to date and I've tried re-installing them for fun.


The Services Windows Audio and Windows Audio Endpoint Builder are set to Automatic and are running. I've also tried restarting them.


I've run the Windows Troubleshooter for Audio Playback. This did not fix anything but does note at the end "Problems found: Audio services not responding: Not fixed."


I've turned off all Audio Enhancements. I've turned off "Allow applications to take exclusive control of this device." I've tried all the possible "Default Format" options from CD Quality through Studio Quality. <-- Of note here, clicking "Test" for any of these results in an error: "Failed to play test tone."


Something else... in addition to there being no sound from the speakers, I can't get any sound from the headphone jack either.


Anyway, I may have tried some other things that I'm forgetting but I'm very open to suggestions.


TIA,

Tony

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Installing Windows 10 using Windows 7 key

Nope, you need to install Windows 10 first and make sure the Windows 7 key is transferred to your Windows account after you've installed Windows 10 (not quite sure how that works). I missed the last step and I could not activate Windows 10 after a re-install... Microsoft seem to have done everything they can to make it a PITA. Also, it's technically too late to do this now anyhow, as the upgrade offer has expired. But KMSPico works quite well...

As for getting rid of Windows, delete the Windows folder.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.