Windows 10: Upgraded to Windows 10 Pro, no product key received, can't activate

I recently upgraded from Windows 10 Home to Windows 10 Pro however for some reason it's trying to activate itself as Windows 10 Enterprise.

I have bought this upgrade from Microsoft Store, when I go into order history it is marked as completed but when I try to click for more details I get this error



I tried using Contact us but it's dysfunctional





I also tried trouble shooting



I just bought this new laptop, it's been with me for less than a week, so hardware isn't an issue

I have no clue what to do, please help it's driving me nuts

:)

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Upgrade Windows 10 Home to Windows 10 Pro

This is what I used

"

Follow these steps to upgrade from Windows 10 Home if you have a Windows 7 Ultimate, Windows 7 Professional, Windows 8 Pro, Windows 8 Pro Pack, Windows 8.1 Pro, or Windows 8.1 Pro Pack product key:

• Select the Start button, then select Settings >
  Update & security > Activation.

• Select Change product key, and then enter this 25-character default product key:
  
  VK7JG-NPHTM-C97JM-9MPGT-3V66T

Important

This default product key will upgrade your device to Windows 10 Pro, but won't activate it.

• Select Next to upgrade to Windows 10 Pro.

• After your device is upgraded to Windows 10 Pro, you'll need to activate Windows. Select the Start button, then select
  Settings > Update & security > Activation.

• Select Change product key, and then enter your 25-character Windows 7 Ultimate, Windows 7 Professional, Windows 8 Pro, Windows 8 Pro Pack, Windows 8.1 Pro, or Windows 8.1 Pro Pack product key.

• Select Next to activate Windows 10 Pro.

"

 

I didn't receive the product key to activate copy of Windows 10 Pro

I purchased and installed the upgrade license from Microsoft Windows10 Home OEM to Windows10 Pro, I didn't receive the product key to activate copy of Windows 10 Pro