Windows 10: Upgrading from Windows 10 Home to Windows 10 Pro Fails

Discus and support Upgrading from Windows 10 Home to Windows 10 Pro Fails in Windows 10 Installation and Upgrade to solve the problem; I have Windows 10 Home installed on my desktop computer and I purchased a copy of Windows 10 Pro on a DVD. When I tried to upgrade my desktop computer... Discussion in 'Windows 10 Installation and Upgrade' started by Trent Perez, Jan 19, 2020.

  1. Upgrading from Windows 10 Home to Windows 10 Pro Fails


    I have Windows 10 Home installed on my desktop computer and I purchased a copy of Windows 10 Pro on a DVD. When I tried to upgrade my desktop computer using the product key I get an error message that tells me the Product Key is not valid but I am sure that it is the key that I revealed when I scratched off the label on the DVD Envelope. Do I need to insert the DVD in my computer and Install it over my old version of Windows?

    :)
     
    Trent Perez, Jan 19, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jan 19, 2020
    #2
  3. Frick Win User
    Windows 10 Release Date Announced

    Windows 10 Home will be $119, Pro $199.

    Microsoft: Windows 10 Home costs $119, Pro costs $199



    Which is good news actually, because Windows 8.1 is loads cheaper than previous versions (retail licensing at Windows 7 OEM prices). And it sort of puts a huge hole in the Windows subscription theory.
     
    Frick, Jan 19, 2020
    #3
  4. Mussels Win User

    Upgrading from Windows 10 Home to Windows 10 Pro Fails

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jan 19, 2020
    #4
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Upgrading from Windows 10 Home to Windows 10 Pro Fails

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