Windows 10: UPS Software keeps disconnecting and stop communicating with my UPS

Discus and support UPS Software keeps disconnecting and stop communicating with my UPS in Windows 10 Drivers and Hardware to solve the problem; im running a Server on my windows 10 PC which is connecting to a UPS in case of power failure i also installed the Software that came with my UPS and... Discussion in 'Windows 10 Drivers and Hardware' started by yafatana, Feb 18, 2021.

  1. yafatana Win User

    UPS Software keeps disconnecting and stop communicating with my UPS


    im running a Server on my windows 10 PC which is connecting to a UPS in case of power failure
    i also installed the Software that came with my UPS and updated to the latest version to shut down my PC in case of power failure i even reinstalled it several times
    the problem is every 5 or 6 days the software will disconnect and stop communicating with the UPS Itself the tray icon will change to gray from yellow
    and the only fix is to Restart windows the software will work again for 5 to 8 days then i need to restart windows 10 again but why ?
    the UPS is connected to my PC via a USB 2.0 cable
    Windows 10 pro i5 3570k gigabyte Motherboard 16 gb of ram im using this PC as a server running 24/7
    and this is an old problem im not sure why windows 10 keeps disconnecting it every 5 or 6 days

    :)
     
    yafatana, Feb 18, 2021
    #1
  2. Toothless Win User

    OS drive disconnecting while in use

    Okay so my SSD (listed in specs) keeps disconnecting itself while my desktop is in use. What happens is I'll be sitting there and suddenly progams stop working and crashing. Then Task Managerwwon't come up, followed by more programs and background services and then a BSOD.

    When it reboots the SSD isn't listed until I disconnect the power and boot it. Works for a bit, then drops again.

    Halp plz. I'm missing out on WCG crunching.
     
    Toothless, Feb 18, 2021
    #2
  3. Brink Win User
    Skype is Stepping Up Productive Communication


    Source...
     
    Brink, Feb 18, 2021
    #3
  4. Anne Ros Win User

    UPS Software keeps disconnecting and stop communicating with my UPS

    Logitech M510 Mouse Keeps Waking Up Computer

    Hi,

    It's always good to preserve your device's power by putting it on sleep mode. If your mouse is waking up the device, we suggest following the steps below as another workaround:

    • Press Windows Key + X and select Command Prompt (Admin) from the menu.
    • Once Command Prompt window opens, enter the following command: powercfg -devicequery wake_armed
    • You should be able to see the list of all devices that are allowed to wake up your computer. Enter
      powercfg -devicedisablewake “device name” into Command Prompt to stop a device from waking up your PC. Remember to
      replace “device name” with a name of the actual device. It’s also important to keep the quotation marks, so do not delete them.
    • You can also use powercfg -deviceenablewake “device name” command to enable certain device to wake up your PC, but it is optional. You can find the name of the specific device by using the Device Manager.

    Keep us in the loop with the result.
     
    Anne Ros, Feb 18, 2021
    #4
Thema:

UPS Software keeps disconnecting and stop communicating with my UPS

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