Windows 10: URGENT HELP NEEDED!! - Surface Pro 7 Cumulative Update KB5001330 Error & Issues

Discus and support URGENT HELP NEEDED!! - Surface Pro 7 Cumulative Update KB5001330 Error & Issues in Windows 10 Installation and Upgrade to solve the problem; Hi 3 days ago, this new 'cumulative' update showed up in my Windows updates, I tried to install it, it got to 100% and said I don't have the correct... Discussion in 'Windows 10 Installation and Upgrade' started by TeamsUserJoseph, Apr 18, 2021.

  1. URGENT HELP NEEDED!! - Surface Pro 7 Cumulative Update KB5001330 Error & Issues


    Hi


    3 days ago, this new 'cumulative' update showed up in my Windows updates, I tried to install it, it got to 100% and said I don't have the correct files pictured below


    From then, I googled the error code and updated all my drivers, I even came to the point where I had to reset my whole Surface device, because the performance had dropped, game FPS has considerably dropped and everything was extremely laggy. I have 0 viruses or malware, I have run the scan lots.


    The reset was successful, but didn't cure the lag, and to this day, I am with no animations and every time I open an application I experience lots amounts of lag and delay - which didn't happen before. I used Driver Easy to update my drivers, I also tried to hide the cumulative update for 20H2 using the show and hide utility, it worked but then a day later today it has appeared again and continually says failed - resulting in even more lag!


    I've also run the Windows troubleshooter, as pictured below, and this didn't seem to fix any issues.


    I honestly do not know where to go from here, my Surface Pro 7 is 4 months old, and this amount of lag shouldn't happen at all right now. I am concerned and really need advice of what to do - whether this is just my device, or is it a Windows issue?


    Many thanks

    URGENT HELP NEEDED!! - Surface Pro 7 Cumulative Update KB5001330 Error & Issues d3abfc50-ee12-4dfe-91d4-6b06b34ad72d?upload=true.png

    URGENT HELP NEEDED!! - Surface Pro 7 Cumulative Update KB5001330 Error & Issues e1829d24-ed9f-43cc-adaf-909d7931ef83?upload=true.png

    :)
     
    TeamsUserJoseph, Apr 18, 2021
    #1
  2. Remon Ont Win User

    Surface Pro 4 Log in issues

    Hello Bex,

    For us to help you suggest steps to resolve the issue, we would like to know some information:

    • Did you get any error messages when signing in to your account?
    • Have you made any significant changes prior to this issue?
    • Have you tried to login using a different Microsoft account or local account on the computer?

    We suggest that you try the troubleshooting steps provided by Ashish Sondhi on this

    link
    .

    Post us back with the result.
     
    Remon Ont, Apr 18, 2021
    #2
  3. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Apr 18, 2021
    #3
  4. Brink Win User

    URGENT HELP NEEDED!! - Surface Pro 7 Cumulative Update KB5001330 Error & Issues

    New Surface Pro 7 Drivers and Firmware for Windows 10 - October 21

    Source: https://support.microsoft.com/en-us/...update-history
     
    Brink, Apr 18, 2021
    #4
Thema:

URGENT HELP NEEDED!! - Surface Pro 7 Cumulative Update KB5001330 Error & Issues

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