Windows 10: urgent help requested

My Father in Laws laptop has been stolen.


Tried to log in to his outlook act. today to change the password - too late - the thief has already accessed.


How can I delete the account now?


thanks

:)

 

Urgent assistance required please - Browse for folder

Okay I don't see any known troublemakers in the shell extensions shown in explorer tab.





Would suggest checking for updates for the softwares listed and installing updates if available.

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

a request for device descriptor request failed

Maybe it's time to step back from the current efforts, and start over. I suggest you read over this excellent tutorial and try all of its steps: [Solved] Unknown USB Device (Device Descriptor Request Failed) for Windows 10 - Driver Easy. The one that may provide you with some easy relief is the one where you uninstall the device whose descriptor is failing, reboot, and see what happens when device enumeration recurs during boot-up. If you're lucky, it will fix itself.
HTH,
--Ed--