Windows 10: Urgent: Unauthorized Change to Security Info and Account Recovery

Dear Microsoft Support Team,I am writing to report a critical issue with my Microsoft account. I believe my account has been compromised and that unauthorized changes have been made to my security settings.On 24/10/2024, I received a notification stating that I requested a change to my security information, including the replacement of my recovery email address with pu**@gmail.com*. I did not make this request, and I suspect that this email address is associated with a hacker who is trying to gain control of my account. I also suspect that the email st**** Email address is removed for privacy *** may be involved, as I have re

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Unauthorized changes blocked

Using an older program, Paint Shop Pro 7, trying to save a photo to a new location such as the desktop or a library I am not allowed, and get this message.

I am trying to save this file yet the message seems to suggest I am searching for it!

 

Urgent: Unsuccessful Attempts and Suspicious Activity on Microsoft Account

Hello Microsoft Community,

I hope this message finds you well. I am writing to seek urgent assistance regarding my Microsoft account, as I have been experiencing a concerning pattern of unsuccessful login attempts and suspicious activity.

Over the past few days, there have been numerous unsuccessful attempts to access my Microsoft account from different locations, including Germany, China, and various other countries. The frequency of these unauthorized login attempts is alarming, and the locations seem to change every hour.

I am deeply concerned about the security of my account and would appreciate any guidance or support you can provide to help me secure it. I have already taken some steps on my end, such as changing my password and enabling two-factor authentication, but the attempts persist.

Is there any additional security measure I can implement to safeguard my Microsoft account further? Additionally, is there a way to track or block these unauthorized login attempts more effectively?

Your prompt assistance in this matter is highly appreciated. Thank you for your attention to this urgent issue.

Best regards,

 

Google Apps Password Problem? Unauthorized Entry Into PCs & Phones

Hi boweasel.

I'm unfamiliar with such an app. In any event I'm sure the answer is a complete review of her account profile and likely the removal of this app. Sure it is not the authenticator app that gives you six digit codes.

Sign into your sister email on a computer. In the upper right is either her picture or a character representing her name right beside the nine dots. Click once on this and then click google account. On the left of the page that opens click security.

Then go through and change password, enable two step verification using her cell as the number. When offered to generate 10 new backup codes do so to cancel out old codes that may have been generated.

Blow away all app passwords.

Then open recovery phone and make sure the correct numbers are there.

Same with recovery email, make sure only the email accounts she wants are list. (Be sure he doesn't have access to this recovery account)





Scroll down and go through each section like your devices, aps with access, etc.

Pay attention to other accounts like her Playstore account or other accounts where they may ask security questions or birthdates.

I would enable two step everywhere with her cell as the verify text number.

As to the windows device it might be time for a clean install. I would carefully scan list of installed apps. Start > Settings >apps.

Once this is all completed you may need to generate an app password to use in email on phone. Generate it on this same page.