Windows 10: URGENT - Windows 10 Critical error loop preventing boot

I have encountered a strange situation. I installed Adobe creative suite and afterwards the Windows 10 start menu stopped working. I would click on the icon - see circle for a few seconds and then nothing. I tried a lot of solutions offered - PowerShell commands, creating new users etc - but nothing worked. So I recovered from a restore point I had created a week earlier. I lost the Adobe install but things were working normally for a few minutes until a window popped up saying a critical error had occurred and information was being gathered. The pc then rebooted and tried to diagnose and repair windows. It came back saying it could not be repaired. I went through the advanced options - nothing worked. It is now caught in a loop of finding a critical error, diagnosing and being unable to repair. I had created a Windows 10 repair cd so I tried it. I got more options but none worked. Even tried booting into safe mode but it kept dying on the critical error and never would boot even into safe mode. In fact, even trying another restore point - there were 3 restore points originally - would not work because the windows now says there are no restore points anywhere. I then tried to reset the PC - reinstall Windows 10 in effect - but it failed because it says the disk is GPT not MBR (or vice versa). I have a 3rd party tool that allows me to boot the pc from a flash drive and allows me to see the hard drive etc. I ran some hard drive diagnostic tools and the hard drive is fine - in fact, a surface scan test ran for hours but found no errors. Memory is also testing ok. In fact, the pc runs fine when booted from the flash drive. The problem comes when booting with Windows 10. I am receiving a lot of criticism but I've installed Adobe on other pc's with no issue and also never had a problem going back to a restore point. How can I get this pc back running? We URGENTLY need this pc within the next day or two.

:)

 

windows 10 critical update

Hi Stacee,

It is possible that a black screen may occur due to critical system error or corrupted system file. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• Have you tried booting up your computer in Safe Mode?
• Could you tell us what troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this article on how to troubleshoot black
screen error. You can choose which best describes your issue.

Let us know if you need further assistance.

 

Windows 10 Start Menu Critical Error

Hi - I have an infinite loop critical error going on with our new Windows 10 install. I've done everything the Microsoft engineer here said to do: Critical Error, start menu and cortana aren't working

With a result of a huge list of "deployment failed" things listed now in the DOS CMD prompt. The first three steps worked, but the get APP-X part failed, big time. What can I do next aside from wait? We cannot access the programs on our computer -- or at
least the less tech-savvy people in the house are not able to, with great angst and sorrow, unfortunately.

Please help....

Thanks,

Claudia

 

Critical Error Popup

Hi QUENDALEWARD,

Corrupted system files may be the possible cause why you received a critical error. To provide you the accurate resolution, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• What is the exact error message you received?
• What troubleshooting steps have you done so far?

Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot
Start menu.

Keep us posted if you need further assistance.