Windows 10: USB 2.0 devices don't work on USB 3.0 ports

Hello

I've been facing a problem with my Windows 10 PC. I've USB 3.0 ports but whenever I connect 2.0 devices, they don't work.

I've completely updated all he drivers. Please suggest some solution for this.

Thanx

:)

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...

 

USB MIDI Device Doesn’t Work on USB 3.0 Port

Hello,

Before I ask my question, I've had a chance to review: Windows 8.1: USB MIDI Device Works on USB 2.0 Port, Doesn’t Work on USB 3.0 Port Microsoft USB Blog - Microsoft Tech Community
I will be referencing this blog in my question.

I'm running Windows 10 Education and I have a USB Midi device I'd like to connect to a DAW (FL Studio or Ableton) but I receive an error message when connecting the device: USB device not recognized. I've learned it's likely the Feature Descriptor request
that's creating the error. I followed all of the steps in the above blog, but I'm unable to construct the registry key location from the idVendor, idProduct, and bcdDevice values. The values are
all 0's. I am unable to complete those steps and my device cannot enumerate or be recognized. I have also installed previous driver software with compatibility settings to no avail. What are the steps necessary to get Windows 10 to recognize a USB 2.0 Midi
device? Will a driver need to be created from scratch? I am happy to contribute to a solution, I just need to better understand the problem.

Here is the USBView for the connection:

=========================== USB Port2 ===========================

Connection Status : 0x02 (Device failed enumeration)

Port Chain : 2-2

Properties : 0x01

IsUserConnectable : yes

PortIsDebugCapable : no

PortHasMultiCompanions : no

PortConnectorIsTypeC : no

======================== USB Device ========================

+++++++++++++++++ Device Information ++++++++++++++++++

Device Description : Unknown USB Device (Device Descriptor Request Failed)

Device Path : \\.\usb#vid_0000&pid_0002#5&3afd18bd&0&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed}

Device ID : USB\VID_0000&PID_0002\5&3AFD18BD&0&2

Hardware IDs : USB\DEVICE_DESCRIPTOR_FAILURE

Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0025 (GUID_DEVCLASS_USB)

Driver Inf : C:\WINDOWS\inf\usb.inf

Legacy BusType : PNPBus

Class : USB

Class GUID : {36fc9e60-c465-11cf-8056-444553540000} (GUID_DEVCLASS_USB)

Interface GUID : {a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE)

Enumerator : USB

Location Info : Port_#0002.Hub_#0001

Manufacturer Info : (Standard USB Host Controller)

Capabilities : 0x44 (Removable, RawDeviceOK)

Status : 0x01806400 (DN_HAS_PROBLEM, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)

Problem Code : 43 (CM_PROB_FAILED_POST_START)

Address : 2

Power State : D3 (supported: D0, D2, D3, wake from D0, wake from D2)

---------------- Connection Information ---------------

Connection Index : 0x02 (2)

Connection Status : 0x02 (DeviceFailedEnumeration)

Current Config Value : 0x00

Device Address : 0x00 (0)

Is Hub : 0x00 (no)

Number Of Open Pipes : 0x00 (0)

Device Bus Speed : 0x00 (Low-Speed)

--------------- Connection Information V2 -------------

Connection Index : 0x02 (2)

Length : 0x10 (16 bytes)

SupportedUsbProtocols : 0x01

Usb110 : 1 (yes)

Usb200 : 0 (no)

Usb300 : 0 (no)

ReservedMBZ : 0x00

Flags : 0x00

DevIsOpAtSsOrHigher : 0 (Is not operating at SuperSpeed or higher)

DevIsSsCapOrHigher : 0 (Is not SuperSpeed capable or higher)

DevIsOpAtSsPlusOrHigher : 0 (Is not operating at SuperSpeedPlus or higher)

DevIsSsPlusCapOrHigher : 0 (Is not SuperSpeedPlus capable or higher)

ReservedMBZ : 0x00

---------------------- Device Descriptor ----------------------

bLength : 0x00 (0 bytes)

-------------------- String Descriptors -------------------

String descriptors are not available (because the device has problem code CM_PROB_FAILED_POST_START)

Here is my system info:

OS Name Microsoft Windows 10 Education

Version 10.0.16299 Build 16299

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-O8GH2VG

System Manufacturer To be filled by O.E.M.

System Model To be filled by O.E.M.

System Type x64-based PC

System SKU SKU

Processor AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 2701, 3/24/2016

SMBIOS Version 2.7

Embedded Controller Version 255.255

BIOS Mode Legacy

BaseBoard Manufacturer ASUSTeK COMPUTER INC.

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Desktop

Secure Boot State Unsupported

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "10.0.16299.15"

User Name DESKTOP-O8GH2VG\Alex

Time Zone Mountain Daylight Time

Installed Physical Memory (RAM) 8.00 GB

Total Physical Memory 7.90 GB

Available Physical Memory 4.86 GB

Total Virtual Memory 9.15 GB

Available Virtual Memory 5.66 GB

Page File Space 1.25 GB

Page File C:\pagefile.sys

Virtualization-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM
is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

 

USB port not working

I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
Oh, I am running Windows 10 pro.