Windows 10: USB 2.0 Video Capture Controller

Driver for USB 2.0 Video Capture Controller

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USB 2.0 Video Capture Device

Hi Garnock,

We apologize for delay in response and thanks for posting your query on Microsoft Community.

This issue might occur when the driver for USB 2.0 Video Capture Device is outdated.

To assist you better, please provide few details.

1) Do you receive any error message, while trying to use USB 2.0 Video Capture Device?

2) What is the make and model of your computer?



I suggest you to download the latest USB 2.0 Video Capture Device driver from the manufacturer’s website and try installing it in compatibility mode.

Refer to the below link to download the driver for USB 2.0 Video Capture Device.

EZCAP.TV USB 2.0 video and game capture devices

To run a program in compatibility mode, refer to the below link:

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

Note: Applies to Windows 10 as well.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Help with USB VID_0000&PID_0002\6&32FA202A&0&8

Hi Nikolaos,

We suggest that you apply the troubleshooting procedures below:

Method 1: Run Hardware Troubleshooter
to diagnose issue with hardware if there are any on your computer. Follow the steps:

• Click Start or press Windows logo and go to
  Settings
• Search for troubleshooting and select Troubleshooting
• Go to Hardware and Sounds
• Select Hardware and Devices and click on next, then follow the on-screen instructions.

Method 2: Disable and re-enable all the Universal Serial Bus controllers (USB) controllers.The USB controllers represent the USB ports in Device Manager.

To disable and re-enable the USB controllers, follow these steps:

• Open Device Manager
• Expand Universal Serial Bus controllers.
• Note: You might have to scroll down the list to find this item.
• Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
• Repeat the above step for each USB controller that is listed under
  Universal Serial Bus controllers.
• Restart the computer. After the computer starts, Windows will automatically scan for hardware changes
• Reinstall all the USB controllers that you uninstalled

Let us know how it goes.

 

Changed location of captured video

Hi,

If you can no longer see the location option on the capture folder, you may restore your Game DVR Captures folder location settings. After restoring the game DVR Captures folder location settings, then you can change your Game DVR Captures folder location
again. To do this, you may follow the steps below:

How to restore Game DVR Captures folder location settings

• Open File Explorer.
• Browse to the Captures folder location.
• Right-click the Captures folder and select Properties.
• Click the Location tab.
• Click the Restore Defaults button.
• Click Apply.
• Click Yes to recreate the folder in the old location.
• Click Yes to move the content of the Captures folder to the old location, and wait a few moments.
• Click OK.

Note: After you've completed the steps, the Captures folder will return with all its content to its default location: C:\Users\%username%\Videos\Captures.

After performing the steps above, try to change the location of your captured video.

Kindly update us with the results.

If you think this was helpful, do not hesitate to "mark it as answer" to help those who are facing the same problem.