Windows 10: USB 3.0 eXtensible host controller - 0.96 (microsoft) Crashing with XBox One Controller

Discus and support USB 3.0 eXtensible host controller - 0.96 (microsoft) Crashing with XBox One Controller in Windows 10 Gaming to solve the problem; So for weeks I've been trying to get my XBox One controller working with Windows 10 Pro x64. Symptoms I've had were that every time I plugged in my... Discussion in 'Windows 10 Gaming' started by SiIverwolf, Sep 18, 2019.

  1. USB 3.0 eXtensible host controller - 0.96 (microsoft) Crashing with XBox One Controller


    So for weeks I've been trying to get my XBox One controller working with Windows 10 Pro x64. Symptoms I've had were that every time I plugged in my XBox One controller via USB cable (From the XBox), I would lose my mouse and/or keyboard inputs entirely, even if they were removed and plugged back in, until I restarted the system without the XBox One controller connected.


    Initially I tried loading the XBox Accessories app from the Store but it refused to, and so eventually I just completely wiped the system and did a clean load of Windows 10 Pro x64 1903 (And completed all additional updates).


    Having completed the Windows reload, I was able to load XBox Accessories, however now it won't detect the controller when it is plugged in (And I'm still losing my mouse and/or keyboard inputs.


    Last night the keyboard kept working and I was able to navigate to Device Manager and found that the "USB 3.0 eXtensible host controller - 0.96 (microsoft)" was in a warning state. Keeping Device Manager open I un-plugged the XBox One controller and the "USB 3.0 eXtensible host controller - 0.96 (microsoft)" device vanished from Device Manager.


    So I then plugged the controller back in, and completely uninstalled the "USB 3.0 eXtensible host controller - 0.96 (microsoft)" device and restarted the system. Upon Windows load I opened Device Manager and plugged the XBox One controller back in. "USB 3.0 eXtensible host controller - 0.96 (microsoft)" now came up WITHOUT warning, and eureka, now I could see the XBox One controller in Device Manager and my mouse and keyboard kept working! So I opened the XBox Accessories app, and again, no detection of the controller.


    With Device Manager and the XBox Accessories app still up, I then removed and re-connected the XBox One Controller... and right back to the initial issue, "USB 3.0 eXtensible host controller - 0.96 (microsoft)" back into warning state, no XBox One controller in Device Manager, and lost my mouse input (this time).

    So, now I've been digging through the internet trying to find a legitimate clean driver for the "USB 3.0 eXtensible host controller - 0.96 (microsoft)" device for Windows 10 x64, but naught, nada, nothing. And of course all the documentation from Microsoft on how to resolve XBox One controller issues in Windows 10 are "Plug it in, it should just work, and if not, load the XBox Accessories app" - yep, thanks Microsoft.


    1) Has anyone else run into this issue? Did you manage to solve it? How?

    2) Microsoft, for the love of all the computer gods in the 'verse, just put the dam drivers up on your site for direct download. Nothing, NOTHING, ever always "just works" as intended, especially when Windows is involved.


    The last remaining thing I can think of doing is to actually plug my XBox One back in, connect the controller, and see if there are any firmware updates for it or something. Which, time willing, I'll do this evening.

    :)
     
    SiIverwolf, Sep 18, 2019
    #1
  2. Stigg Win User

    Renesas USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)



    USB 3.0 eXtensible host controller - 0.96 (microsoft) Crashing with XBox One Controller [​IMG]
     
    Stigg, Sep 18, 2019
    #2
  3. thomaseg1 Win User
    Renesas USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)


    should have been more clear, sorry


    USB 3.0 eXtensible host controller - 0.96 (microsoft) Crashing with XBox One Controller [​IMG]
     
    thomaseg1, Sep 18, 2019
    #3
  4. Pavan_N Win User

    USB 3.0 eXtensible host controller - 0.96 (microsoft) Crashing with XBox One Controller

    Intel USB 3.0 eXtensible Host Controller waking computer from sleep

    Hi Parker,

    Thank you for posting in Microsoft Community.

    I understand your concern and frustration you have been through. I will be glad to assist you.

    Follow the Methods below.

    Method 1: Run power troubleshooter.

    a. Press Windows +R key on the keyboard.

    b. Type troubleshooting in the pop-up box and press Enter.

    c. Click System and Security on left panel.

    d. Click Power, new window will popup.

    e. Follow the on screen instructions.

    Method 2: update Intel® USB 3.0 eXtensible Host Controller Driver from this link.

    Downloads for Intel® USB 3.0 eXtensible Host Controller Driver



    Method 3: Compatibility mode

    Follow the steps below on how to install driver in compatibility mode:

    1. Download the driver from the manufacturer’s website and save it on your local disk.

    2. Right click on the setup file of the driver and select “Properties”.

    3. Select “Compatibility” Tab.

    4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

    5. Let the driver install and then check the functionality.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks
     
    Pavan_N, Sep 18, 2019
    #4
Thema:

USB 3.0 eXtensible host controller - 0.96 (microsoft) Crashing with XBox One Controller

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