Windows 10: USB 3.0 eXtensible Host Controller vs USB 3.1 eXtensible Host Controller Windows 10 (1809...

Hi ,


I created an reference image from WIndows 10 Enterprise 1809 which I have installed on a Dell Optiplex 5260 AIO and a Dell 3050 AIO


Both These pc will control a medical device over USB .


In Device Manager the 5260 states USB 3.1 eXtensible Host Controller (1.1) Microsoft while the Dell 3050 states USB 3.0 eXtensible Host Controller (1.0) Microsoft , in both cases they point to the same driver c:\Windows\System32\Drivers\USBXHCI.sys


The connection to the medical device will be dropped randomly (between 5 and 25 minutes) on the 5260. and is unusable.

The connection to the medical device is stable on the 3050.


I installed Windows Pro 1607 ot both hardware , the version of USBXHCI.sys is 14393.

The connection to the medical device is stable on the 5260.

The connection to the medical device is stable on the 3050.


Question how can I install the USBXHCI.sys (14393) on WIndow 10 Enterprise 1809 ? I haven't been able to find a download specifically for that version ?


thanks in advance

:)

 

Intel USB 3.0 eXtensible Host Controller waking computer from sleep

Hi Parker,

Thank you for posting in Microsoft Community.

I understand your concern and frustration you have been through. I will be glad to assist you.

Follow the Methods below.

Method 1: Run power troubleshooter.

a. Press Windows +R key on the keyboard.

b. Type troubleshooting in the pop-up box and press Enter.

c. Click System and Security on left panel.

d. Click Power, new window will popup.

e. Follow the on screen instructions.

Method 2: update Intel® USB 3.0 eXtensible Host Controller Driver from this link.

Downloads for Intel® USB 3.0 eXtensible Host Controller Driver



Method 3: Compatibility mode

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

USB 3.0 eXtensible host controller

Can I safely uninstall the Intel USB 3.0 eXtensible host controller - 1.0? If I do what affect will it have on my computer. I'm using Windows 10 and everything worked fine till I got the upgrade.

 

VIA USB 3 eXtensible host controller 1.0 (microsoft) issue

Of course.

Each time I do I receive an error message saying that the device is missing when I try to install the gigabyte drivers.

And when I restart the PC the Microsoft VIA USB 3 eXtensible Host Controller is still there as if the system re-installed it