Windows 10: USB 3.0 hub showing as 2.1

I believe the OP has a bogus USB 3.0 HUB. I decided to hook up a 3.0 hub on a 3.0 port and also plug in a USB 3.0 memory stick. I also have attached on a 3.0 port a USB 2.1 HUB and it has a couple USB 2.0 devices The following screen prints document the USB 2.0 HUB and its connection speed, followed by the USB 3.0 and its connection speed and finally the USB 3.0 Memory stick and its connected speed. I'm sorry but from what you have shown in this thread, it looks like its a 2.0 HUB.

Opps it looks like the attachments were inserted backwards from how described them above so the first one is the 3.0 USB stick.

 

I'm going to go with that. Time to contact returns. I appreciate everybody's help on this. Cheers!

 

Actually, before we close the thread, I'll post the results from plugging the device into Ubuntu on my laptop. The diff is pasted below. "bcdUSB 2.10" seems to indicate that it is USB 2.

Code: Bus 008 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.10 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 2 TT per port bMaxPacketSize0 64 idVendor 0x05e3 Genesys Logic, Inc. idProduct 0x0610 4-port hub bcdDevice 92.26 iManufacturer 1 iProduct 2 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 41 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 1 Single TT iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0001 1x 1 bytes bInterval 12 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 1 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 2 TT per port iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0001 1x 1 bytes bInterval 12[/quote]

 

Yes, that would indicate it's connected through USB 2.0.

That weird thing is that only USB 3 devices would use bcdUSB==2.10 (that version number was introduced in the USB 3 spec). So the hub is probably USB 3 but maybe there's a wiring issue.