Windows 10: USB 3.0 Port not working properely

Hello everyone.

Here is some sort of problem I've been dealing with lately.

I have an ASUS GL502vy laptop Windows 10 which has 3 USB 3.0 ports. Two of the ports both on the same side of the laptop are not working properly and working only with some devices. I'm guessing that they work only with USB 3.0 devices and just not the older devices i.e. mouse or USB 2.0 flash memories .... Although they supply power. The other USB port on the other side of the laptop doesn't have such a problem. And It's just a while that I'm facing this issue and this wasn't a problem before.

I have already tried uninstalling USB drivers in the device manager and no progress. But still, I think this is some sort of software issue rather than hardware.

Thanks in advance.

:)

 

USB 3 Ports not working

Hi folks,
i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
GA-Z170XP-SLI (rev. 1.0) Overview | Motherboard - GIGABYTE Global

 

USB 3.0 port working as a 2.0 port even with proper drivers


I have an Acer E5-575G laptop with Intel Core i5 7200U, running Windows 10 Pro. Recently my USB 3.0 port is not working as usual. It's behaving as a USB 2.0 port and the transfer speeds are really low. Even my external hard drive, which shows blue light for 3.0 ports, is showing white light which it shows for 2.0 ports. I have tried updating my USB drivers but it's been of no use as there are no updates available. I tried uninstalling my USB drivers and restarting but my Laptop boots up to the same drivers.

I looked around my OS for a few minutes and noticed this on Windows Updates that were downloaded. Can this be the culprit?





I checked in my roommates laptop for any such issue but to my surprise he had the same driver update with no issues with the USB 3.0 ports. What might be the problem?

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...