Windows 10: USB 3 / Devices connecting as 2.10

Discus and support USB 3 / Devices connecting as 2.10 in Windows 10 Software and Apps to solve the problem; Hey!My devices refuse to connect with USB3 instead reverting to USB2. I have external HD supports and has connected with USB3 before, it has a regular... Discussion in 'Windows 10 Software and Apps' started by Dar'hesh, Sep 26, 2022.

  1. Dar'hesh Win User

    USB 3 / Devices connecting as 2.10


    Hey!My devices refuse to connect with USB3 instead reverting to USB2. I have external HD supports and has connected with USB3 before, it has a regular USB connector. And I also recently got ROG phone 6 that I connect with USB-C. My computer is Asus TUF Gaming F17 / FX706HM / W11 21H2. Ive tried removing and reinstalling all USB related things from device manager.Windows also says that my devices might work faster if connected to/with USB3. I use usbdeview to check the connections.I have latest bios, but there arent any settings related to USB to change. Also I havent found any specific drivers

    :)
     
    Dar'hesh, Sep 26, 2022
    #1

  2. Some USB Devices not recognized in Windows 10

    Hi have Windows 10 Pro insider preview 10532 64bit Pro Intel i7 desktop PC.

    I have multiple USB devices connected, USB 3 & 2. The USB HDD is working however my Samsung phone and kindle are no longer being recognized. The steps followed so far:

    • Uninstalled all USB devices in device manager including controllers
    • Flashed BIOS to latest version
    • Updated USB drivers for the devices from manufacturers sites
    • Tried new USB cables

    Please note: both devices are recognized by my Windows 10 Lenovo laptop.

    I really don't want to fresh install, please suggest any diagnostics I can try.

    Thanks
     
    TonyHallett, Sep 26, 2022
    #2
  3. My Nokia 2 doesn't connect to Windows 10

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to connect your Nokia phone to the PC through USB. In order to get clarity and to assist you accordingly, please reply with the answers
    to the questions below:

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • What is the make and model of the PC?
    • Are you able to connect your phone to other PC through USB?
    • Does this issue occur on all USB port and with any other USB devices?

    We would suggest you to perform these steps and check.



    Step 1: Alternate USB cable.

    We would suggest you to connect your phone using an alternate USB cable and check.



    Step 2: Update drivers from Device Manager.


    Check if there are any yellow exclamation on any device driver in Device Manager and update it.
    Please refer this article to update the driver:
    Update drivers in Windows 10



    Step 3: Check MTP Settings

    1. Go to
      “Settings” on your Nokia device

    2. Select
      “Storage” and click the icon “More”

    3. Select
      “USB computer connection” and choose “Media device(MTP)”

    4. Connect your Android to computer again.



    Also, we would suggest you to refer the methods as mentioned in this articles:

    Error:
    “USB Device not recognized" when you try to access a USB external hard drive.
    (Exclude method 1 & 2)



    If issue persists, also check with
    Nokia support if any specific updated drivers are available. ​



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Sep 26, 2022
    #3
  4. USB 3 / Devices connecting as 2.10

    USB Connected device not found by PC

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand how difficult it is, when the device doesn't work in the way it should. I appreciate the troubleshooting steps that you've tried so far.



    Since you tried the same PS4 controller on a different laptop and failed to connect, resetting the system is not required and assuming that it could be a hardware related issue.



    In this scenario, we would suggest you to try these methods and let us know the result of these methods.



    Method 1: Steps to reset PS4

    1. Turn back the controller.
    2. You should see a tiny reset button. It must be close to the L2 button.
    3. Use a pen or a needle and push the button for 10 seconds.
    4. Connect the controller and check


    Method 2: Update HID in Device Manager.

    1. Press Windows + X and click on
      Device manager
      .
    2. Click on View tab on the top. Select
      Show hidden devices.
    3. Search & Expand Human Interface Devices and then check for
      HID-complaint game controller.
    4. Right Click on it and select Uninstall.
    5. Restart the PC and plug in the USB PS4 controller to install automatically.


    Method 3: Set the PS4 as default app.

    1. Press Windows +R key from the keyboard to open Run command.
    2. Type joy.cpl and click OK.
    3. Select the PS4 controller in the list and click on Advanced tab below.
    4. Then select the PS4 controller as preferred device and click OK.


    However, you can also refer this Error:
    “USB Device not recognized” when you try to access a USB external hard drive
    article to troubleshoot, please exclude method 1 and 2 as they are not relevant to PS4.



    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Sep 26, 2022
    #4
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USB 3 / Devices connecting as 2.10

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