Windows 10: USB-C not powering older external disks

Discus and support USB-C not powering older external disks in Windows 10 Drivers and Hardware to solve the problem; Recently I bought a very nice and impressive HP Spectre x360 Convertible. 8th gen core i7-8550U (1.8GHz). 512GB SSD with 8GB DDR3 RAM. It has 1... Discussion in 'Windows 10 Drivers and Hardware' started by Treble, Jun 18, 2018.

  1. TREBLE
    Treble Win User

    USB-C not powering older external disks


    Recently I bought a very nice and impressive HP Spectre x360 Convertible. 8th gen core i7-8550U (1.8GHz). 512GB SSD with 8GB DDR3 RAM. It has 1 'standard' USB3 port and 2 USB-C Thunderbolt ports.

    My problem is that I can't run my older ext. USB disks. I bought a j5create hub with 3 USB3 ports, which is connected to one of the type C ports. Flash drives work perfectly, but not my large capacity (250GB to 4TB) powered ext. USB 2 & 3 disks. They work OK in the sole 'standard' USB port.

    I tried disabling the enhanced power management option on the hub and ext. disks in their respective properties via Device Manager, but to no avail.

    The new hub does have a 5v connection point, presumably for additional power. Maybe this will solve the problem, but at present I can't find a source in order to buy one!

    I believe the C type ports are backward compatible, so my question is, do I need additional power through the hub, or is there another solution to my problem?

    Thanks and kind regards.

    :)
     
    Treble, Jun 18, 2018
    #1
  2. DAVIDBAUCOM
    DavidBaucom Win User

    External USB Disk Error

    I installed a Sandisk 128G SSD in a USB 3.0 case to use as an external mass storage device. It shows up in my device list and it shows up in the file list as drive F: as a USB drive, but it gives me an error asking me to install a disk. How can I fix
    this problem?
     
    DavidBaucom, Jun 19, 2018
    #2
  3. MONICA CAM
    Monica Cam Win User
    USB powered external hard drive will not power down.

    Hi Vikki,

    To help resolve your concern with USB powered external hard drive issue, you can refer to the steps below:

    • Press Windows key + R on your keyboard, type
      devmgmt.msc, and then hit Enter.
    • Expand Universal Serial Bus controllers.
    • Right-click the USB Hub, and then choose Properties.
    • Click Power Management tab, and then enable Allow the computer to turn off this device to save power
      option.
    If the issue persists, you can consider contacting your device manufacturer for advanced assistance regarding BIOS settings. The
    BIOS has unique USB port settings that can manage its power/electric flow.

    Should you need further assistance, feel free to get back to us.
     
    Monica Cam, Jun 19, 2018
    #3
  4. MICHAEL
    michael Win User

    USB-C not powering older external disks

    Please suggest Best 4TB NAS External Hard Disk

    Hi Guys,

    Please suggest Best 4TB NAS External Hard Disk.

    There are only two WD or Segate

    What I want:-

    1.USB 3.0
    2.LAN port
    3.Torrent client
    4.DLNA streaming

    Please suggest if you have any experiences

    Thanks.
     
    michael, Jun 19, 2018
    #4
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USB-C not powering older external disks

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