Windows 10: USB camera drivers update

Discus and support USB camera drivers update in User Accounts and Family Safety to solve the problem; USB camera: image turned down?" Discussion in 'User Accounts and Family Safety' started by FernandGIORDANO, Apr 26, 2019.

  1. USB camera drivers update

    USB camera: image turned down?

    FernandGIORDANO, Apr 26, 2019
  2. Mithin_EJ Win User

    Issue with camera and USB ports after 1809 update

    Hi dadXZ,

    Thank you for posting your concern on Microsoft Answer Community.

    This issue may occur due to corrupt camera driver or settings. To get clarity of this issue and assist you with appropriate troubleshooting steps, kindly reply with the answers to the questions below.

    1. May I know the make and model of your system?
    2. Are you receiving any error message, when you are launching camera?
    3. Have you checked for any pending updates for your computer?

    Method 1: Check with Safe mode.

    To diagnose whether this issue occurs in “Safe Mode”, let’s reboot the computer in safe mode and check if the issue appears there as well. I recommend you to follow this article

    Start your PC in safe mode in Windows 10

    Method 2: Check for any Windows 10 pending updates.

    I would suggest you to check if you have installed all the updates on the computer.

    Open the Settings page > Go to
    Update and Security
    > Click on Check for Updates. Once the updates are installed, restart the pc and check for the issue.

    I also suggest you to refer this article
    Camera does not work in Windows 10
    ,and check if that helps.

    Method 3: Uninstall the USB drivers from Device Manager.

    I suggest you to uninstall the USB device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

    1. Open Device Manger by clicking on Windows key + X and selecting Device manager from the list.
    2. Expand the USB section.
    3. Find the USB device.
    4. Right click USB and select Uninstall.
    5. Select the check box delete the driver software for this device.
    6. Reboot the computer after uninstall process has finished.

    For more information, you can refer the Microsoft article on

    How to: Install and Update Hardware Drivers in Windows 10
    , from
    Andre Da Costa Created on January 20, 2016, and check if that helps.

    We await your response.

    Mithin_EJ, Apr 26, 2019
  3. USB 2.0 Camera Fails


    The issue might be the USB 2.0 camera, the driver, or a misbehavior in the Windows 10 system. To determine the which causes the issue, kindly answer the following questions:

    • Have you tried updating the driver? If so, did you install the latest update from the manufacturer's website?
    • Since you have mentioned that you followed directions to get the issue sorted, may we know the troubleshooting steps that you have done in an attempt to resolve the issue?
    • Were you able to use the USB 2.0 camera before?
    • Were there changes made prior to the issue?

    We will be waiting for your prompt response.
    Vanessa Oca, Apr 26, 2019
  4. ICIT2LOL Win User

    USB camera drivers update

    Lenovo Y510P (Unsupported for Win 10) Camera Driver Needed

    Hello and welcome ksuthayya have had a look for a driver for your machine but there are only drivers listed up to 8.1 not 10.
    Camera Driver for Windows 7 (32-bit, 64-bit) - IdeaPad Y410p, Y510p - Lenovo Support (US)

    Another Google found that there was no camera driver support for 10. for a similar Lenovo Lenovo Y510P (Unsupported for Win 10) Camera Drive... - Lenovo Community

    Having said that my old Toshiba was in the same position and yet when I installed 10 Windows updates found drivers for stuff not listed on the Toshiba site.

    Now a suggestion would be to get a clip on camera and install it via USB or like wise because it would have it owns driver. If my memory serves me right they are not that expensive - but still annoying eh?.
    ICIT2LOL, Apr 26, 2019

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