Windows 10: usb camera

i have no sound and no video on skype its about this camera Omega Vimicro USB2.0 UVC PC Camera can somebody help me im useing windows 10

:)

 

ENTO USB Camera

Hi Ralph,

For us to properly install your USB camera, we need to make sure first that the camera is still detected on your computer. Do access your Device Manager and see if the camera is still there. If so, we suggest that you run the
Hardware and Devices troubleshooter to help us diagnose and address the problem.

To access Hardware and Devices troubleshooter, follow the steps below:

• Press the Windows key, then type in Troubleshooting.
  
• Click on Troubleshooting once it's up.
• On the left panel, click View all.
• Look for Hardware and Devices.
• Click it and follow on-screen instructions.

Update us on how it goes.

Regards.

 

download pictures or anything with my camera USB PORT ERRORS

Hi John,

To take a closer look, can you send a screenshot of the error you're getting when trying to connect the camera to the computer? What troubleshooting steps have you taken so far? Are you able to connect the camera to another computer? Have you tried checking
all your USB ports? What about using a different cable to connect the camera to the USB port?

In the meantime, I suggest running the Hardware and Devices troubleshooter to scan your computer, identify the problems, and attempt to fix the issues automatically.
You may refer to the steps below:

1. Press Windows key + R and type Control Panel.
2. Type troubleshooting in the search bar and click on Troubleshooting.
3. Click on Hardware and Devices.
4. Follow the steps from the wizard to run the troubleshooter.

If the troubleshooter can't identify the problem or fix the issue, try reinstalling your USB drivers.

1. Press Windows key + R and type devmgmt.msc to open
   Device Manager.
2. Expand Universal Serial Bus controllers.
3. Right-click the first USB controller under Universal Serial Bus controllers, and then click on
   Uninstall to remove it.
4. Repeat these steps for the entire USB controller under Universal Serial Bus controllers.
5. Restart the computer. Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

Let me know how it goes.

 

USB 2.0 Camera Fails

Hello,

The issue might be the USB 2.0 camera, the driver, or a misbehavior in the Windows 10 system. To determine the which causes the issue, kindly answer the following questions:

• Have you tried updating the driver? If so, did you install the latest update from the manufacturer's website?
• Since you have mentioned that you followed directions to get the issue sorted, may we know the troubleshooting steps that you have done in an attempt to resolve the issue?
• Were you able to use the USB 2.0 camera before?
• Were there changes made prior to the issue?

We will be waiting for your prompt response.