Windows 10: USB CONECTED SAMSUNG DVD PLAYER WORKED BEFORE WITH WINDOW 10 ENVIRONMENT , BUT IT IS NOT...

I am your customer using window office and so on, under window 10 environment the Samsung DVD USB CONNECTION PLAYER worked very well but suddenly it my computer can not open DVD and offering microsoft store but not indicating any program.


Please advise me what should I do, do I have to install a new driver ? then what kind of program ?


thank your in advance,

jinsoo Park

*** Email address is removed for privacy ***

:)

 

Burned DVD's Work in SOME players

In that case, it is possible the problem is with the blu ray player not supporting DVD+R disks.

Suggest you check to make sure: it's possible you can overcome this problem by simply burning DVD-R instead of DVD+R. Check your blu ray compatibility list first.

 

The Windows 10 DVD Player won't work.

Hi Guru:

My Windows DVD Player for Windows 10 doesn't work.

I pressed the Windows Logo +X, clicked on "Device Manager" from the list.

I could find NO "Device Drivers" in the device list to right click on.

Also, you say, in step 2, to go to the manufacturer's website. This is the Windows DVD player for Windows 10 I am having trouble with. Isn't the manufacturer "Microsoft"? I am assuming your response to Jerry refers to "manufacturer's website" because
Jerry doesn't specify that it is the Windows DVD player he is talking about (and maybe he isn't).

 

DVD player stopped working

Hi Frank,

Thank you for your interest in Windows 10.

Please answer the following questions so that we can help you.

• 
  What do you refer by ‘DVD player stopped working’?
  
• 
  Is the DVD drive not detecting DVD’s or is the drive itself not detected by Windows?
  

I suggest you to follow the methods below if the DVD drive is not detected and check.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + X and click on Control Panel.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the DVD drive drivers check if it works for you. Follow the steps to uninstall the DVD drive drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the DVD drive listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.