Windows 10: USB connected webcam not working

Discus and support USB connected webcam not working in Windows 10 Drivers and Hardware to solve the problem; Hi all, I am unable to use the windows camera app even though my webcam is connected to my desktop via USB. I get the error message saying " We can't... Discussion in 'Windows 10 Drivers and Hardware' started by Nig_MK, Jun 30, 2020.

  1. Nig_MK Win User

    USB connected webcam not working


    Hi all,


    I am unable to use the windows camera app even though my webcam is connected to my desktop via USB. I get the error message saying " We can't find your camera". with error code 0xA00F4244<NoCamerasAreAttached>.


    Please advise on how to sort this problem as I have a skype interview tomorrow

    :)
     
    Nig_MK, Jun 30, 2020
    #1

  2. Webcam

    Hi Miki,

    To better assist you, kindly answer the following questions:

    • Is the webcam built-in with your laptop or a USB-connected one?
    • Did you get any error messages?
    • What troubleshooting steps have you done so far?

    Thank you.
     
    Katrina Men, Jun 30, 2020
    #2
  3. Naresh_K Win User
    Webcam not working

    Hi,



    Thank you for writing to Microsoft Community Forums.



    This issue can occur if the camera drivers are not up-to date, your anti-virus may be blocking the camera, or camera app is not installed properly. I would suggest you to follow the troubleshooting steps mentioned in the article:
    Camera does not work in Windows 10. You can also refer to the suggestion on HP article:
    HP PCs - Webcam Troubleshooting (Windows 10, 8).



    If you need any further assistance, please write back with the following information:



    1. What happens when you are trying to access Camera app?
    2. What is the exact error message you are getting?
    3. What is version of Windows 10 that is installed on your device?
    4. Are you using an external webcam? If yes, please help us with the make and model of the webcam.


    Regards,
     
    Naresh_K, Jun 30, 2020
    #3
  4. USB connected webcam not working

    Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

    Hi,

    Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:


    Get back to us with the results of the suggested troubleshooting steps.
     
    Kristoffer Abs, Jun 30, 2020
    #4
Thema:

USB connected webcam not working

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