Windows 10: USB Connection Not Working

I recently got a cooling board, which connects to my laptop via USB. It's worked great for the past two days, but all of a sudden when I plug it in, my computer continually makes the noise to indicate a USB device is being connected and then disconnected. A little USB symbol flashes in my bottom-right taskbar. The cooling board continues to work fine, but the noise is really annoying, and I'm not sure what it's trying to tell me because the symbol is gone just as quickly as it appeared. Is there something suddenly wrong with my USB connection? I've tried plugging the device into multiple USB ports.

:)

 

USB not working

Hi,



Thank you for writing to Microsoft Community Forums.



This issue could occur if the flash drive is damage or Windows USB root hub is not working as expected, you can try the troubleshooting steps below to further narrow down to the root cause of the issue.

1. May I know, if the USB is working on another computer?
   
2. Which version of Windows is installed on the computer?
   
3. Are you aware of any recent changes made on the computer?
   

I suggest you to check the article
USB devices may stop functioning correctly when multiple devices connected to the same USB hub go
into selective suspend, follow the steps on this article and check if this helps you.



If you don’t have any data concern, you can
format the USB from disk manager (Applicable for Windows 10), check the topic
To format an existing partition (volume) from the article, however you will have to perform this steps on your USB drive. So, make sure the USB is connected when you perform the format, please be careful to select the USB drive, if the steps
is performed on wrong drive the data on the drive will be wiped.



If you still face the issue, please reply to this post with more information.



Regards,



Amit Sunar

Microsoft Community – Moderator

 

non working USB ports

Hi,

In order for us to better assist you, please provide the following information:

• What happens when you try to connect a device?
• Are you receiving any error messages?
• Did you make any changes to the computer prior to this issue?

We suggest you to click this
link, check the post of Azaruddin Syed and follow the steps provided to troubleshoot USB ports.

Let us know how it goes. Thank you.

 

USB ports not working in Windows 10

Hello,



Thank you for writing to Microsoft Community Forums.



To address your concern, kindly help us with the following questions:

1. What is the make and model of your computer?
2. Do you see any error in the device manager when the USB is connected?
   

Before we troubleshoot on the issue, I would suggest you to check if the USB devices work on a different computer. If it does, kindly try the steps listed below and see if it works.



Method 1: I would suggest you to follow the steps to diagnose and repair the USB ports from the article -
Automatically diagnose and fix Windows USB problems.

Method 2: Update USB controllers.

• Right click on the Start menu and select
  Device Manager from the list.
• Narrow down to Universal Serial Bus controllers and update all the USB drivers.
  
• To update the drivers, right click on the each driver and select
  Update driver.
• If that doesn't resolve the issue, I would suggest you to uninstall all the USB drivers from the Device Manager.
  
• Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB root hubs that you uninstalled.

Method 3: Disable Selective Suspend feature.

• Right click the Windows icon on the taskbar and choose ‘Power Options’. Click
  ‘Change Plan Setting’ on your current plan.
• Choose ‘Change Advanced Power Setting’ on the chosen plan.
• Disable ‘USB Selective Suspend Setting’ under
  ‘USB Settings’.

If the issue persists, identify if the USB drive is listed in Disk Management. To do that,

• Right-click on Windows icon and select Disk management and find if the USB drive shows up there.
  

Regards,

Mala S

Microsoft Community - Moderator