Windows 10: USB device not recognised keeps persisting

Hi,


I've looked everywhere on the internet and I can't find a working solution.

I get the USB device not recognised popup with the usb connect/disconnect sound. At times it's once every few minutes, but other times it's every three seconds. In device manager it's listed as Unknown USB Device Device Descriptor Request Failed. I know it's none of my USB devices being faulty though as I only have 4 plugged in and they all work perfectly. I haven't plugged/unplugged any usb devices in quite a while, the error just started happening. I've tried disabling and uninstalling the device. I tried restarting pc with all devices disconnected and reconnect them. I uninstalled the Generic USB hubs and restarted. This issue still persists even when I have none of my usb devices connected. I'm not sure if a faulty usb port with nothing still plugged in can cause this issue, if so can I find out which one and disable it?


Any help would be greatly appreciated.

:)

 

USB wireless mouse 'USB device not recognised'

Hi,

There are a lot of possible reason why this issue has occurred. We have some
questions for your to isolate this matter:

• 
  Have you tried using the USB mouse to other computer?
  
• 
  Is this happening with other devices?
  
• 
  What other troubleshooting steps have you done so far?
  

We suggest that you perform these methods of troubleshooting steps and check if there's any changes:

Method 1: Run the
Hardware and Devices Troubleshooter.

To run the
Troubleshooter,
follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the troubleshooter
  

Method 2: Update your drivers.

To know how to update your drivers, click
here.

Method 3:
Run SFC Scan.  

To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Method 4:
Run DISM Tool.  

To run
DISM Tool, follow these steps:

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type the following command:  
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth  
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth  
    

NOTE:
This might take a while to finish scanning.
Do not cancel. 

Method 5: Clean Boot.

To perform a
Clean Boot, click
here.

Note:
Reset the computer back to
Normal Mode
once you are done with the troubleshooting by following the section
"How to reset the computer to start normally after clean boot troubleshooting"
from the same article.

If the issue persists, it is possible that the
device itself has issues. We suggest that you
contact the store
from where you
bought the device.

Let us know how it goes.

Regards

 

USB device not recognized spam

Hi Kyle,

You may receive this error if one of your USB connected devices is not properly recognized by the system. Let's try the troubleshooting steps provided by
Krishna Prasobh V on this
thread.

In addition, we suggest that you turn off the notifications from the USB by following these steps:

• Open Settings by typing "settings" in Cortana's search box.
• Click on Devices.
• Locate USB and toggle the switch to Off.

Keep us updated with the status of your concern and we'll be glad to assist you further.

 

USB Devices not recognised.

I have two devices that regularly are not properly recognized by Windows 10 one is a Garmin GPS and the other is a DJI Phantom Drone. In the case of the Garmin the USB Drives are recognised by Windows (Confirmed using USBDEVIEW) but the software does
not recognise the device and continues to search for it.

In the DJI case it seems to recognise the device but the software cannot access the Drone information i.e. Version Numbers etc. It also often reports errors on the SD Card inserted into the Drone but no errors are reported if the SD Card is inserted into
a card reader.

Any suggestions that I can try would be appreciated.