Windows 10: USB Device not recognised, solution not found? HELP

Discus and support USB Device not recognised, solution not found? HELP in Windows 10 Drivers and Hardware to solve the problem; New upgrade to Intel 11th Gen i9-11900K on a ROG Maximus XIII Hero motherboard. Re activated Win 10 OK. The problem:- Oculus Quest 2 with Oculus USB-C... Discussion in 'Windows 10 Drivers and Hardware' started by IanHartland, May 3, 2021.

  1. USB Device not recognised, solution not found? HELP


    New upgrade to Intel 11th Gen i9-11900K on a ROG Maximus XIII Hero motherboard. Re activated Win 10 OK. The problem:- Oculus Quest 2 with Oculus USB-C link cable. Connect to the USB-C port and I get a Win10 error 'USB device not recognised'? Device Manager shows 'Oculus Device / [!] Oculus XRSP Interface'. The '!' depicts a problem? ALL the MB drivers and Nvidia drivers are updated as is Windows 10 and including drivers from Microsoft. All the Oculus software has been un-installed and re-installed, as is the USB Hub and Root Hub controllers. Also Power Managemen

    :)
     
    IanHartland, May 3, 2021
    #1
  2. XRP Codius, May 3, 2021
    #2
  3. USB Device not recognised by windows.

    I am currently using Windows 10 which is upgraded 2 days ago. I am experiencing an issue that windows is not recognising the device which is connected to USB port. Though it is recognising devices like pendrive, keyboard and mouse but not recognising dongle,
    mobile devices. I have installed drives too but still windows is not recognising the devices. Can anyone help me out with a solution.
     
    RamKeerthy, May 3, 2021
    #3
  4. Kem Mon Win User

    USB Device not recognised, solution not found? HELP

    USB wireless mouse 'USB device not recognised'

    Hi,

    There are a lot of possible reason why this issue has occurred. We have some
    questions for your to isolate this matter:


    • Have you tried using the USB mouse to other computer?

    • Is this happening with other devices?

    • What other troubleshooting steps have you done so far?

    We suggest that you perform these methods of troubleshooting steps and check if there's any changes:

    Method 1: Run the
    Hardware and Devices Troubleshooter.

    To run the
    Troubleshooter,
    follow these steps:


    • On the search bar, type
      Troubleshooting
      and hit
      Enter.

    • Choose
      Hardware and Sound.

    • Click on
      Hardware and Devices
      to run the troubleshooter

    Method 2: Update your drivers.

    To know how to update your drivers, click
    here.

    Method 3:
    Run SFC Scan.  

    To run an
    SFC scan, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type
      sfc /scannow
      and hit
      Enter.   

    Method 4:
    Run DISM Tool.  

    To run
    DISM Tool, follow these steps:


    • Run
      Command Prompt as Administrator.  

    • Type the following command:  

      • DISM.exe /Online /Cleanup-image /scanhealth  

      • DISM.exe /Online /Cleanup-image /Restorehealth  

    NOTE:
    This might take a while to finish scanning.
    Do not cancel. 

    Method 5: Clean Boot.

    To perform a
    Clean Boot, click
    here.

    Note:
    Reset the computer back to
    Normal Mode
    once you are done with the troubleshooting by following the section
    "How to reset the computer to start normally after clean boot troubleshooting"
    from the same article.

    If the issue persists, it is possible that the
    device itself has issues. We suggest that you
    contact the store
    from where you
    bought the device.

    Let us know how it goes.

    Regards
     
    Kem Mon, May 3, 2021
    #4
Thema:

USB Device not recognised, solution not found? HELP

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