Windows 10: USB device not recognised

Discus and support USB device not recognised in Windows 10 Drivers and Hardware to solve the problem; 'The last USB device you connected to this computer malfunctioned and Windows does not recognise it' This has just started happening since the last... Discussion in 'Windows 10 Drivers and Hardware' started by HP Spectre laptop User, Jul 12, 2019.

  1. USB device not recognised


    'The last USB device you connected to this computer malfunctioned and Windows does not recognise it'


    This has just started happening since the last Windows update. The Laptop is fully up to date with the manufacturer's software. Every 2-3 second the warning pops up and the machine makes a warning noise plus the USB connect / disconnect sound.



    The only device plugged in is a USB-C docking station which is working normally. There is a USB keyboard / mouse and camera plugged into the docking station.


    On device manager there are no yellow warning triangle against anything.

    I have uninstalled the USB root hubs and restarted the computer

    sfc /scanow has been sun

    USB notifications have been turned off in USB settings - this stopes the warning notice but not the continued connection / disconnection sound


    Out of ideas now.

    :)
     
    HP Spectre laptop User, Jul 12, 2019
    #1
  2. Kem Mon Win User

    USB wireless mouse 'USB device not recognised'

    Hi,

    There are a lot of possible reason why this issue has occurred. We have some
    questions for your to isolate this matter:


    • Have you tried using the USB mouse to other computer?

    • Is this happening with other devices?

    • What other troubleshooting steps have you done so far?

    We suggest that you perform these methods of troubleshooting steps and check if there's any changes:

    Method 1: Run the
    Hardware and Devices Troubleshooter.

    To run the
    Troubleshooter,
    follow these steps:


    • On the search bar, type
      Troubleshooting
      and hit
      Enter.

    • Choose
      Hardware and Sound.

    • Click on
      Hardware and Devices
      to run the troubleshooter

    Method 2: Update your drivers.

    To know how to update your drivers, click
    here.

    Method 3:
    Run SFC Scan.  

    To run an
    SFC scan, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type
      sfc /scannow
      and hit
      Enter.   

    Method 4:
    Run DISM Tool.  

    To run
    DISM Tool, follow these steps:


    • Run
      Command Prompt as Administrator.  

    • Type the following command:  

      • DISM.exe /Online /Cleanup-image /scanhealth  

      • DISM.exe /Online /Cleanup-image /Restorehealth  

    NOTE:
    This might take a while to finish scanning.
    Do not cancel. 

    Method 5: Clean Boot.

    To perform a
    Clean Boot, click
    here.

    Note:
    Reset the computer back to
    Normal Mode
    once you are done with the troubleshooting by following the section
    "How to reset the computer to start normally after clean boot troubleshooting"
    from the same article.

    If the issue persists, it is possible that the
    device itself has issues. We suggest that you
    contact the store
    from where you
    bought the device.

    Let us know how it goes.

    Regards
     
    Kem Mon, Jul 12, 2019
    #2
  3. ItWit Win User
    USB Devices not recognised.

    I have two devices that regularly are not properly recognized by Windows 10 one is a Garmin GPS and the other is a DJI Phantom Drone. In the case of the Garmin the USB Drives are recognised by Windows (Confirmed using USBDEVIEW) but the software does
    not recognise the device and continues to search for it.

    In the DJI case it seems to recognise the device but the software cannot access the Drone information i.e. Version Numbers etc. It also often reports errors on the SD Card inserted into the Drone but no errors are reported if the SD Card is inserted into
    a card reader.

    Any suggestions that I can try would be appreciated.
     
    ItWit, Jul 12, 2019
    #3
  4. USB device not recognised

    USB device not recognized spam

    Hi Kyle,

    You may receive this error if one of your USB connected devices is not properly recognized by the system. Let's try the troubleshooting steps provided by
    Krishna Prasobh V on this
    thread
    .

    In addition, we suggest that you turn off the notifications from the USB by following these steps:

    • Open Settings by typing "settings" in Cortana's search box.
    • Click on Devices.
    • Locate USB and toggle the switch to Off.
    Keep us updated with the status of your concern and we'll be glad to assist you further.
     
    Katrina Men, Jul 12, 2019
    #4
Thema:

USB device not recognised

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