Windows 10: USB device not recognized

Discus and support USB device not recognized in Windows 10 Drivers and Hardware to solve the problem; I have a Lenovo Android phone which after it self-upgraded it's software (customized Android UI) does not get recognized when it's plugged into my... Discussion in 'Windows 10 Drivers and Hardware' started by bbaker6212, Jul 31, 2016.

  1. USB device not recognized


    I have a Lenovo Android phone which after it self-upgraded it's software (customized Android UI) does not get recognized when it's plugged into my Lenovo G50 notebook. When plugged in, Windows gives "USB device not recognized" and the phone cannot be accessed. I've tried different USB ports, cables, uninstall/reinstall the driver, nothing works. I also tried the Win10 hardware troubleshooter feature multiple times to no avail. I'm at a loss how I might resolve this problem - and Lenovo Support forum is of no help. Any help is greatly appreciated. Below is the details in the Windows event log...

    Log Name: Microsoft-Windows-Kernel-PnP/Configuration
    Source: Microsoft-Windows-Kernel-PnP
    Date: 7/31/2016 2:04:57 PM
    Event ID: 400
    Task Category: None
    Level: Information
    Keywords:
    User: SYSTEM
    Computer: DESKTOP-TOT92RJ
    Description:
    Device USB\VID_0000&PID_0002\5&2b47b14&0&3 was configured.


    Driver Name: usb.inf
    Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
    Driver Date: 06/21/2006
    Driver Version: 10.0.10586.0
    Driver Provider: Microsoft
    Driver Section: BADDEVICE.Dev.NT
    Driver Rank: 0xFF0000
    Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
    Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
    Device Updated: false
    Parent Device: USB\ROOT_HUB30\4&34c3c5a1&0&0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
    <EventID>400</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2016-07-31T17:04:57.083340500Z" />
    <EventRecordID>473</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="4276" />
    <Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
    <Computer>DESKTOP-TOT92RJ</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="DeviceInstanceId">USB\VID_0000&amp;PID_0002\5&amp;2b47b14&amp;0&amp;3</Data>
    <Data Name="DriverName">usb.inf</Data>
    <Data Name="ClassGuid">{36FC9E60-C465-11CF-8056-444553540000}</Data>
    <Data Name="DriverDate">06/21/2006</Data>
    <Data Name="DriverVersion">10.0.10586.0</Data>
    <Data Name="DriverProvider">Microsoft</Data>
    <Data Name="DriverInbox">true</Data>
    <Data Name="DriverSection">BADDEVICE.Dev.NT</Data>
    <Data Name="DriverRank">0xff0000</Data>
    <Data Name="MatchingDeviceId">USB\DEVICE_DESCRIPTOR_FAILURE</Data>
    <Data Name="OutrankedDrivers">usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000</Data>
    <Data Name="DeviceUpdated">false</Data>
    <Data Name="Status">0x0</Data>
    <Data Name="ParentDeviceInstanceId">USB\ROOT_HUB30\4&amp;34c3c5a1&amp;0&amp;0</Data>
    </EventData>
    </Event>

    :)
     
    bbaker6212, Jul 31, 2016
    #1

  2. USB Device Not Recognized, Unknown USB Device (Device Descripter Request Failed) Error Code 45

    My problem vanished overnight; my theory was a problem with the Dell monitor's built-in USB hub - the screen saver hadn't kicked in for some reason and the monitor was pretty hot to the touch. A good night's rest seems to have mysteriously fixed it.
     
    AndrewFromEssex, Jul 31, 2016
    #2
  3. USB Device Not Recognized, Unknown USB Device (Device Descripter Request Failed) Error Code 45

    Thank you for the reply.

    The problem persists regardless of whether I have my phone connected or any USB device connected. I can unplug all my USB devices and the problem will continue as if I am plugging and unplugging a device over and over.

    I did try connecting my phone with a different cable, just to cover the step. My phone connects fine and without issue, but the sounds and notifications continue.

    I filed a feedback bug as you described in step 2, and as a temporary work around I have disabled all notifications from explorer and disabled the device connect and disconnect sounds.

    I may have to completely reinstall the OS in order to fix it, but I am still hoping to avoid that.
     
    Jerimiah.Berg, Jul 31, 2016
    #3
  4. aardvark Win User

    USB device not recognized

    Leave your device unplugged, access device manager, select "show hidden devices" and see if you can find the old inactive device (greyed-out). Once found, delete it, reboot, plug your updated device back in and see if it is now properly recognized:


    USB device not recognized [​IMG]
     
    aardvark, Jul 31, 2016
    #4
  5. Nope, that does not work. I've done that numerous times. No change. Same problem. The device manager shows the error as...
    "Windows has stopped this device because it has reported problems. (Code 43)
    A request for the USB device descriptor failed."


    Any other ideas?
     
    bbaker6212, Apr 5, 2018
    #5
Thema:

USB device not recognized

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  1. Device USB\VID_0000&PID_0002\6&af1fe3f&0&3 was configured. Driver Name: usb.inf Class Guid: {36fc9e60-c465-11cf-8056-444553540000} Driver Date: 06/21/2006 Driver Version: 10.0.17763.1 Driver Provider: Microsoft Driver Section: BADDEVICE.Dev.NT Driver

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  2. USB\VID_0000&PID_0002\5&2B47B14&0&3

    ,
  3. DeviceInstanceId USB\VID_0000&PID_0002\5&350590a7&0&4 DriverName usb.inf ClassGuid {36fc9e60-c465-11cf-8056-444553540000} DriverDate 06/21/2006 DriverVersion 10.0.17763.1 DriverProvider Microsoft DriverInbox true DriverSection BA