Windows 10: USB Devices not Recognized In Windows 10 Enterprise Version 2004 Build 19041.388

I have noticed that my Seagate FreeAgent GoFlex external hard drive USB and my Logitech WebCam have stopped working. File Explorer shows a mapped drive for the external hard drive but, when clicking on the drive, I receive an error stating the drive isn't accessible. The Logitech Web Cam is not available for video calls involving Teams, Zoom or GoToMeeting.

I've tried removing the USB Root Hub and it reinstalls after reboot with the issue persisting. I also opened Device Manager and unchecked Allow the computer to turn off this device to save power on the USB root hub and other USB devices. This also did not resolve the issue.

What other configuration changes are needed to ensure my Dell XPS 8900 can successfully use these USB devices?

:)

 

Some USB Devices not recognized in Windows 10

Hi have Windows 10 Pro insider preview 10532 64bit Pro Intel i7 desktop PC.

I have multiple USB devices connected, USB 3 & 2. The USB HDD is working however my Samsung phone and kindle are no longer being recognized. The steps followed so far:

• Uninstalled all USB devices in device manager including controllers
• Flashed BIOS to latest version
• Updated USB drivers for the devices from manufacturers sites
• Tried new USB cables

Please note: both devices are recognized by my Windows 10 Lenovo laptop.

I really don't want to fresh install, please suggest any diagnostics I can try.

Thanks

 

USB devices not recognized (Windows 10)

Hello,



Thank you for writing to Microsoft Community Forums.



For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. Since when are you facing this issue?
   
2. Which build version of Windows 10 you are using currently?
   
3. What is the make and model of the PC?
   
4. Have you tried connecting the devices on other USB ports?
   
5. Are the devices being recognized on different PC?
   

Refer the article to know
Which Windows operating system am I running?



I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Run the USB diagnose troubleshooter to identify and fix issues related to USB devices. Refer the article

Automatically diagnose and fix Windows USB problems.



Method 2:

Update the chipset drivers on the PC. Refer the article to

update drivers in Windows 10.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

usb drive not recognized

Kirt Pierre

Sat 7/4/2020 4:59 AM

• Microsoft Community

Good Morning Nikhar,
Do please pardon my late response. You had requested the following information as it relates to

" An external usb 3.0 drive not being recognized" in Windows 10.

As follows:

Thanking you in advance Nikhar for your professional help and feedback.
Kind Regards,
Kirt