Windows 10: USB Devices "randomly" getting disconnected then reconnecting after a few seconds

Discus and support USB Devices "randomly" getting disconnected then reconnecting after a few seconds in Windows 10 Drivers and Hardware to solve the problem; I've just recently started having this issue, where my USB devices will disconnect out of nowhere while I'm using my computer, and I will hear the... Discussion in 'Windows 10 Drivers and Hardware' started by Banjo DinoYT, Jan 29, 2021.

  1. USB Devices "randomly" getting disconnected then reconnecting after a few seconds


    I've just recently started having this issue, where my USB devices will disconnect out of nowhere while I'm using my computer, and I will hear the normal audio for when a device disconnects. After a few seconds I'll hear the disconnect sound again, then I'll hear the reconnect sound and it takes another few seconds and it starts working again. I've only been able to notice since it does it to a few devices including my mouse. I will hear the noise, my mouse will not be able to move anymore or click, the RGB lights on the mouse turn off, and then after hearing the disconnect noise and then reconnect noise again, it starts working again. This takes about 30 seconds each time and is terribly annoying. I've also noticed that if affects my Wi-Fi booster, and will disconnect me from any usage of the booster when this "random disconnect" happens. I also notice that it will disconnect my Microphone that is also USB connected, as when I open something like Discord right after it will give me a pop-up saying "New Audio Device Connected". I've tried many fixes and looked on many different support forums. I've changed every possible setting for Power Saving and disabled those for the USB's to turn off for saving power. I've uninstalled all the USB's, restarted my computer, and re-installed all of the USB's. I checked for updates on windows, my other drivers, and all the USB devices drivers, and nothing had an update. I thought at first it was my USB Hub, as my computer doesn't have that many ports, but I even tried plugging in my mouse directly into one of the few ports, and still had this issue. I'm on Windows 10, and this issue started somewhat recently. I need to figure out what is causing this, and I know it isn't any certain action I'm doing on my computer either. Sometimes it will disconnect when I'm using my browser, sometimes in games, sometimes while just on my desktop. Please let me know if you have any other fixes to this, or what the cause might be. I have a few other USB's connected as well, but I can't really tell much if they're getting disconnected, as one is just a miniature desktop fan, and one is an external hard drive. I've also disconnected the external hard drive to see if that one was what was causing the issue, but that still didn't fix it.

    :)
     
    Banjo DinoYT, Jan 29, 2021
    #1
  2. novaforce Win User

    USB devices disconnecting/reconnecting

    Hello everyone!

    Lately I've been experiencing a problem with my network adapter (and other USB devices along with it) disconnecting and reconnecting. And before anyone asks yes, I've searched whole internet upside down for answers and tried every possible fix that I could find but nothing worked (and yes, that includes the whole power saving and hardware troubleshooting thing).

    The problem started out as my USB network adapter from Realtek infrequently and randomly disconnecting and then reconnecting few seconds later. Some time later it would disconnect all USB devices along with it. I'm not really an expert in network adapter field but I thought it could be because of the adapter (considering it was already quite old) so I went and bought new adapter.

    However, even with new adapter the problem remains the same but now it's not randomly disconnecting but rather when downloading big files (for example video games) or even when listening to music on Deezer and I press skip one too many times. For example, yesterday I was updating games on steam and it was downloading and then it just stopped, followed by disconnecting sound and network adapter, mouse and keyboard not working but reconnecting few seconds later (I should also mention when the hiccup happens Chrome seems to stop responding until my computer is connected to the internet again). I tested current adapter on another computer (that is in the same room as router) and it worked without any problems so at least I know it's not because of adapter. After I got new adapter I also did clean install but the problem is very much the same.

    Does anyone know a way to fix this problem? It's getting really annoying that I can't download anything without my internet along with all other devices disconnecting (especially 'cause my schoolwork is really computer and internet based).

    EDIT: I've also experienced more than once that after my network adapter disconnects and disconnects mouse and keyboard with it, it takes longer for them to reconnect and when they reconnect they don't stay reconnect much longer before disconnecting again, rendering every USB connected device useless.
    EDIT 2: I also seem to have started experiencing this problem when I switched motherboard few months ago due to old one being fried by PSU (I replaced both PSU and motherboard) so could it be motherboard's fault?
    FINAL EDIT: Finally went and looked over whole motherboard and it looks like I've got faulty motherboard. Thanks everyone who tried to help with problem!
     
    novaforce, Jan 29, 2021
    #2
  3. novaforce Win User
    USB devices disconnecting/reconnecting

    I turned off Power Management but no luck. As for the Resources tab in Device Manager, it's not showing up for my network adapter. I tried reinstalling it and updating it but it's not showing up.


    USB Devices "randomly" getting disconnected then reconnecting after a few seconds [​IMG]
     
    novaforce, Jan 29, 2021
    #3
  4. USB Devices "randomly" getting disconnected then reconnecting after a few seconds

    USB 3.0 randomly disconnecting and reconnecting, not power config

    So I have a Surface Pro 3 running Windows 10, and an external USB 3 HDD. If I plug in the HDD, a process will begin. First the drive will appear with the drive letter only, and be unreadable, but in an unusual way. Any software that attempts to interact with it will hang until it either crashes or the drive is disconnected. During this stage the drive may disconnect and reconnect multiple times. If left in for long enough, the drive will finally show up with it's name, and be readable. However it still disconnects and reconnects.

    Steps I have tried:

    • Disabling the power saving features for all USB devices in Device Manager
    • Reinstalling all USB drivers
    • Testing hard disk on my desktop computer (where it works fine).
    • Powering down the drive for an extended time before trying again
     
    Adrian Smith, Jan 29, 2021
    #4
Thema:

USB Devices "randomly" getting disconnected then reconnecting after a few seconds

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