Windows 10: USB disconnect sounds, pc freezes for a second and both monitor turns on and off a few times

Hi, I've been experiencing this issue for a couple of months now and it's starting to drive me mad because I can't pinpoint what's the root of the issue. This seems to happen randomly but most of the time it happens when I close a game after playing or even closing Autodesk Maya. Sometimes it can happen as well if I open a video with VLC.What happens basically is the pc freezes for a second or two, then I hear the usb disconnect/connect sound and next thing happening is both monitors begins flashing on and off for a few times and after that we are back to normal, like nothing happened.This pc

:)

 

PC freezing with usb disconnect and reconnect sound

Recently my pc has been freezing and stuttering along with the usb disconnect and reconnect sound. I checked my display settings and noticed that a ghost monitor connects to the pc with a lower resolution. I also checked device manager and saw that whenever this problem occurs, a device called Generic non PnP monitor pops up on the monitors lists. This problem does not occur in safe mode. I have already fully reset my pc but the problem still persists. Is this a sign of a GPU failure?

 

Sound freezing for tenth of a second and usb audio interface disconnection

Hi Jarz,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

I’m sorry to know that Sound freezing for tenth of a second and USB audio interface disconnects in Windows10. I apologize for the inconvenience caused to you and I will be happy
to assist you.

I suggest you to follow the below methods and check if that helps.

Method 1: Run the Hardware Troubleshooter- is an automated tool which checks the hardware connected to the computer for any known issues and provides the details on how to
fix them. Follow these steps to run the troubleshooter.

a) Press “Windows Logo” + “W” keys from the keyboard.

b) Type “Troubleshooting” in the search bar and press “Enter”.

c) In the “Troubleshooting” window, click on “View All” on the left pane.

d) Click on “Hardware and Devices”.

e) Click on “Advanced” and then click on “Run as Administrator”.

f) Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Please check the detailed troubleshooting report and share that information with us. You may also try the suggestions given by the troubleshooter and check if that resolves the issue. If that doesn’t help, then try the next
method.

Method 2: Update Audio drivers and USB drivers and check that was causing the issue using the below steps.

Step 1: Check the Windows updates
for any latest driver updates.

Check in Windows updates if any driver updates are available. If so, install the same and check if it helps.

a) Press “Windows Logo” + “W”
keys from the keyboard.

b) Type “Updates” in the search bar and click on
“Install optional updates” from the left pane.

c) From the “Windows Update” window, click on “Check for Updates” on the top left corner to receive a fresh list of updates and install all the updates listed there.

Step 2: Try updating the drivers from the
Device Manager.

a) Press “Windows Logo” + “X”.

b) Click on “Device Manager”.

c) Search for the Sound Card and the USB device
from the device list and right click on it and select “Update Driver Software”.

d) Follow the on-screen instructions and complete the installation of the latest driver.

If no drivers are available, then check in the Computer and sound card manufacturer’s website for the Windows 10 audio drivers for your sound card. If they are available, then download and install them on the computer.

Step 3: Update Driver Software from the Manufacturer’s website:

Go to the computer or sound card and USB device manufacturer’s website and search for the latest Windows 10 drivers available for the model and then install it by following the instructions given in the website.

For reference, you may check this link:

http://windows.microsoft.com/en-us/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Note: This article applies to Windows 10 also.

Please feel free to contact us, if you need any further help we would be glad to assist you.

Thank you

 

USB disconnect sound

Keyboard, mouse, USB HDD. Since the mouse and keyboard don't seem to be affected, I suspect the HDD. I will disconnect it and see if that solves the problem.

There is no reconnect sound, just disconnect.

- - - Updated - - -

I did what you suggested. It is definitely the USB HDD. When I rebooted this morning, Macrium Reflect started a backup to the HDD, and I heard USB disconnect sounds almost continuously -- about once a second. The Macrium backup failed with "Backup aborted! - Write operation failed - The device is not ready."

I connected the drive to a different USB port on the same computer, but the disconnect sounds continued.

I moved the drive over to a laptop. There were no USB disconnect sounds. I was able to run a full Macrium Reflect backup on the laptop with no problems. Right now, I am running a SMART test on the backup, but it's taking forever.

Could it be a problem with USB? Or an out-of-date driver? I'm embarassed to say that I have no idea how to check for a driver update. This is an 8TB Western Digital Elements desktop drive.